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My phone (S20 FE) always connect to 2.4G band even if the 5G signal is clearly strong

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My phone (S20 FE) always connect to 2.4G band even if the 5G signal is clearly strong

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
My phone (S20 FE) always connect to 2.4G band even if the 5G signal is clearly strong
My phone (S20 FE) always connect to 2.4G band even if the 5G signal is clearly strong
2023-02-01 17:24:13 - last edited 3 weeks ago
Tags: #Bandwidth Control/QoS #Firmware Update #Feature Request #2.4G 5G
Model: Deco M5  
Hardware Version:
Firmware Version:

My S20 FE always connect to 2.4G band even if the 5G signal is clearly strong when I activate both bands. I can not change wifi setting to 5G only because my IoT devices must use 2.4G band. I have tried Guest wifi solution but it is not successful.

Every solution is appreciated. Thank you.

 

I hope the SSID separating feature will be implemented soon

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1 Accepted Solution
Re:My phone (S20 FE) always connect to 2.4G band even if the 5G signal is clearly strong-Solution
2023-02-01 19:35:20 - last edited 2023-02-02 08:17:41

  @Kiruto 

 

If your Deco mesh consists of M5s, follow the second part of this document to configure smartphone connect on 5GHz: How to select a preferred signal source on the Deco App

 

Before configuring Deco mesh, make sure your smartphone has "MAC address randomization" disabled. Should be "Use device MAC" under Privacy for Deco mesh SSID on smartphone.

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Re:My phone (S20 FE) always connect to 2.4G band even if the 5G signal is clearly strong-Solution
2023-02-01 19:35:20 - last edited 2023-02-02 08:17:41

  @Kiruto 

 

If your Deco mesh consists of M5s, follow the second part of this document to configure smartphone connect on 5GHz: How to select a preferred signal source on the Deco App

 

Before configuring Deco mesh, make sure your smartphone has "MAC address randomization" disabled. Should be "Use device MAC" under Privacy for Deco mesh SSID on smartphone.

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Re:My phone (S20 FE) always connect to 2.4G band even if the 5G signal is clearly strong
2023-02-02 08:17:32

  @Alexandre. Thank you very much, turning off "Randomize MAC" option works for me.

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Information

Helpful: 1

Views: 643

Replies: 2

Tags

Bandwidth Control/QoS Firmware Update Feature Request
2.4G 5G
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