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Lost all router config after firmware update

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Lost all router config after firmware update

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Lost all router config after firmware update
Lost all router config after firmware update
2023-02-17 17:13:23
Tags: #Firmware Update #Settings Reset
Model: Deco M5  
Hardware Version: V3
Firmware Version: v1.6.5 Build 20230110 Rel. 41561

Updated the M5 firmware via the Deco app two days ago, and lost all router settings.  I had to re-build the complete mesh from the beginning. This is the first time everything got reset after an update.  Can't remember exactly the previous version firmware it had but something in the line of v1.6.1 Build 202208xx.

Anyone else has this happened to them?

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5 Reply
Re:Lost all router config after firmware update
2023-02-17 17:50:59 - last edited 2023-02-17 17:54:04

  @CmdrData905 

Updated to 1.6.5 recently and it keeps on losing clients.  They just disapear and aslo those clients cannot connect to the net.  The only way I can get those clients to show up again is to reset my intire system.  I have the Deco M5 sytem and it was working fine up until I upgraded to the firmware from hell.

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#3
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Re:Lost all router config after firmware update
2023-02-20 09:18:18

 @CmdrData905 , From 1.6.1 to 1.6.5, there hasn't been a huge update and it would still save the previous network configuration. So I wonder what settings you have lost after the firmware upgrade?

 

  @Joote10 

Hi, Thanks for the feedback. May I have the model numbers of the clients that started dropping internet connection on firmware 1.6.5?

After restarting Deco to restore the WiFi connection, would they be disconnected again very soon?

Thank you very much.

Best regards.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
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Re:Lost all router config after firmware update
2023-02-22 04:32:01

  @David-TP  I would have thought so as well but after the update to 1.6.5, only the main deco shows up under the app and all previous WAN/LAN & wifi settings are gone.  I've two other Decos in the mesh and none of them were connected.  Had to spend the next hour reconfigured everything.

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#5
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Re:Lost all router config after firmware update
2023-02-22 07:19:31

  @David-TP I don't know what you mean by client model number.  Even when I get them working again they will drop randomly but usually reconnect.  I am hoping for some sort of hotfix firmware.

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#6
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Re:Lost all router config after firmware update
2023-02-22 13:54:35

@Joote10 He meant the model number of the devices that keeps disconnecting

Just a M4 (2-pack) user who regrets buying it
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Information

Helpful: 3

Views: 1004

Replies: 5

Tags

Firmware Update
Settings Reset
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