XE75 Very slow wifi after upgrade
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.XE75 Very slow wifi after upgrade
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hi
I bought a 3-pack and after setting the system up i could not get my hands down. when I ran speedtest from my iphone and laptop over wifi I alwayse got 750-800mb/s no matter where i'm in my house and we have a 1000mb/s line. Then I updated all units from mobile app and now I can only reach 85-95mb/s even if i'm right next to the main unit. I have not made any other changes to the configuration then the update. I get the same speed if I choose 2,4ghz, 5 ghz or both. With cable i got 950mb/s.
Anyone else who has the same issue after upgrading?
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I have the XE5300 -- after the latest firmware upgrade it is effectively only broadcasting at Wi-Fi 5 (ac) and not Wi-Fi 6 (ax)
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Hi, Thanks for getting back to me. It is likely the port might be a problem and I think you could try to ask for warranty service from the retailer when the device is still within the warranty.
Best regards.
@komugi welcome to the community. I just saw your post here: https://community.tp-link.com/us/home/forum/topic/612474
For your case, I would like to forward your case to the engineers for further assistance. Please check whether you have got an email from us.
Best regards.
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