@Juzcat 

Do you have ISP modem or ISP modem/router? If it is just modem, what did you use for router before Deco mesh?

  @Alexandre. I have an ISP provided Huawei modem. Echolife HG 8240H5, which connects to a TP-Link Archer AX72 as the router.

Thanks

Juzcat wrote

  @Alexandre. I have an ISP provided Huawei modem. Echolife HG 8240H5, which connects to a TP-Link Archer AX72 as the router.

 

  @Juzcat 

Good router, but it only has gigabit Ethernet ports.

You can't find cheap Deco with 2 x 2.5Gb ports. There are two options I can think of:

1. Find standalone router with 2 x 2.5Gb ports and use it as a router, with Deco mesh running in Access Point mode. That standalone router does not need to be with WiFi, a wired no WiFi router can do, you'll be getting WiFi from Deco mesh.

2. Get an extra XE75 Pro.

-----------

You'll have to research prices yourself, but it all comes to cost. Whatever is cheaper: standalone router with 2 x 2.5Gb ports or another XE75Pro.

  @Alexandre. Thanks for the ideas. Will look for the no wifi router option.

Cheers

Juzcat wrote

  @Alexandre. I have an ISP provided Huawei modem. Echolife HG 8240H5

  @Juzcat 

I googled hardware specs of Echolife HG8240 H5 and have found that this is device with 4 Ethernet ports and 2 phone ports. It has gigabit Ethernet ports.

If this is what you have, it should be modem/router (multiple Ethernet ports) with max speed of gigabit on its Ethernet port, to which you can connect XE75 Pro.

  @Alexandre. 

I got my new XE75 pro and plugged one direct into the Huwei modem. Direct mirror of the previous set up and unpluging the existing modem. Deco app says that it cannot connect to the internet and has a continuous red light. Have set to Dynamic IP as per the existin AX72 router.

Any ideas? Plug and play this is not sadly

thanks in advance

Cheers

Juzcat wrote

  @Alexandre. I have an ISP provided Huawei modem. Echolife HG 8240H5, which connects to a TP-Link Archer AX72 as the router.

 

  @Juzcat 

Restore this configuration. Connect Main Deco to Archer AX72. See if you can successfully configure Deco mesh in that configuration. That will define the next step.

  @Alexandre. Done. It works with original router before the Deco. Wondering what are shortcomings of Deco 75 router functionality that means it wont work directly with the modem.

Thanks

  @Juzcat 

Running Deco mesh in Access Point mode is usually first step in troubleshooting. If you have Deco running in AP mode without issues, it means everything is correct with Deco mesh, with Ethernet cable connecting Main Deco to modem/router, Main Deco can successfully run its Internet connectivity health check, and so on.

If you are OK with that setup, just leave it. If you still want to remove TP-Link router from your network, let me know and I'll give you next steps to try. Good news is if you try something and it does not work, you have working Deco mesh configuration in AP mode you can always fallback to.

  @Alexandre. Yes. Would love to remove the existing router and re deploy. Cld you share next steps to try please

thanks