TP-Link Deco S7 LED Issue: Lights Go Solid White After a While Despite LED Setting Off
Hello,
I am reaching out regarding my TP-Link Deco S7 (EU) system, which consists of three units, all running version 1.20 with Firmware Version 1.4.1 Build 20230324 Rel. 50892. I have been using them for nearly a week.
I have noticed a persistent issue with the LED settings on my Deco phone application. Specifically, the LED lights remain off on all three Deco units for approximately 24 hours. However, after this time period, the lights consistently become solid white on all of my Deco units.
To address this problem, I have attempted to resolve it by power cycling the Decos or by toggling the LED setting on and off within the Deco phone application. However, this only temporarily restores the LED lights to their off state, and they revert to solid white after nearly 24 hours.
I have thoroughly checked the system logs (http://tplinkdeco.net/#sysLog) and have not found any errors or anomalies that could explain this behavior.
I am reaching out to inquire whether this issue is a known bug and if there are any recommended solutions or troubleshooting steps that you can suggest to resolve it.
Your assistance in addressing this matter would be greatly appreciated.
Thank you for your time and support.
@TP-Link