Deco M4 White Lights Not On

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Deco M4 White Lights Not On

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco M4 White Lights Not On
Deco M4 White Lights Not On
2022-01-25 03:24:53 - last edited 2022-01-25 15:35:27
Model: Deco M4  
Hardware Version:
Firmware Version: 1.5.2

Hi All. Recently the white lights on my three Deco units have not been coming on. The units are all connected and all have Wi-Fi but there's just no lights. Anyone know why that might be? 

 

Thanks

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#1
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Re:Deco M4 White Lights Not On-Solution
2022-01-25 05:55:29 - last edited 2022-01-25 15:35:27

@Bucajack 

Hi, are you able to get internet from its Wi-Fi?

Deco supported LED control under Deco APP>More>Advanced, and please also check whether you have enabled LED control on the Deco.

 

 

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#2
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2 Reply
Re:Deco M4 White Lights Not On-Solution
2022-01-25 05:55:29 - last edited 2022-01-25 15:35:27

@Bucajack 

Hi, are you able to get internet from its Wi-Fi?

Deco supported LED control under Deco APP>More>Advanced, and please also check whether you have enabled LED control on the Deco.

 

 

Recommended Solution
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  1  
#2
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Re:Deco M4 White Lights Not On
2022-01-25 15:36:08
Thank you! I didn't know that was an option. One day the lights were on and the next they weren't.
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