Windows 11 not booting with new archer tx20u plus usb adapter connected

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Windows 11 not booting with new archer tx20u plus usb adapter connected

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Windows 11 not booting with new archer tx20u plus usb adapter connected
Windows 11 not booting with new archer tx20u plus usb adapter connected
2023-10-22 18:03:17

Windows 11 not booting with new archer tx20u plus  usb adapter connected

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Re:Windows 11 not booting with new archer tx20u plus usb adapter connected
2023-10-24 18:40:47 - last edited 2023-10-24 18:43:11

  @hecp 

 

Hi,

 

What is the version of the driver you have installed for the TX20U Plus?

 

Can you please test if it makes any difference when you plug the TX20U Plus in an USB 2.0 port? 
In case your computer is so modern that is doesn't have USB 2.0 ports anymore, then try another one of the available USB 3.x (aka SuperSpeed) ports or, if feasible, connect the TX20U Plus via an USB 2.0 extension cable.

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Re:Windows 11 not booting with new archer tx20u plus usb adapter connected
2023-10-24 19:40:03
i connected the adapter to all my usb ports it does the same, it stays frozen on the dell logo at boot, i have to unplug the adapter in order for the pc to boot.. i am using version Archer TX20U Plus 1.0_5001.15.129.0
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Re:Windows 11 not booting with new archer tx20u plus usb adapter connected
2023-10-24 20:06:51

  @hecp 

 

That doesn't sound good.

 

The only suggestion I can offer is to check on the Dell website whether there may be a newer System BIOS available for your particular Dell computer and in case there is, then consider updating the BIOS to the newest version.

Although, I admit the chances that a newer BIOS version would fix the problem is rather slim.

 

By the way, apart from Windows not booting with the TX20U Plus plugged in, does the TX20U Plus otherwise work fine on your Dell computer?

 

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Re:Windows 11 not booting with new archer tx20u plus usb adapter connected
2023-10-24 20:22:23
i have the latest bios installed, the tx20u runs fine, the boot screen stalling is my only problem..
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#5
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