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Parental control doesn't reset daily limits

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Parental control doesn't reset daily limits

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Parental control doesn't reset daily limits
Parental control doesn't reset daily limits
2023-11-05 09:01:19 - last edited 2023-11-08 02:35:37
Tags: #Parental Control #Firmware Update
Model: Deco M5  
Hardware Version:
Firmware Version: 1.7.3

Hi

A few updates ago my Deco M5 parrental control stopped work properly. I set daily usage limit, which doesn't reset next day. It means next morning application shows that limit is reached without showing any activity. I am sure devices don't use the limit at night because every day I turn off deco system for night time (maybe this causes this problem?). When I turn it on next day devices under parrental control cannot use Internet. If there is any logged activity from the previous days I can use "remove all activity" function and then daily limit is reset.

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#1
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1 Accepted Solution
Re:Parental control doesn't reset daily limits-Solution
2023-11-07 21:31:17 - last edited 2023-11-08 02:35:37

  @David-TP It appears that the daily limits reset if the device is still on some time after midnight.

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#5
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5 Reply
Re:Parental control doesn't reset daily limits
2023-11-06 06:51:30 - last edited 2023-11-06 06:58:10

  @Kris111 

Hi, Thank you very much for your feedback.

Could you please refer to this link to help me submit the Deco APP log:

How to submit Deco APP log

 

I think it might be related to powering off Deco every night. I remembered that Deco would automatically refresh its settings at a specific time but when it is off, It is unable to refresh the network settings. The 1.7.3 of Deco M5 supports ECO mode and reboot schedule, I think instead of powering it off every night, you could set up a power-saving schedule and reboot schedule.

Wait for your reply and best regards.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
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#2
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Re:Parental control doesn't reset daily limits
2023-11-06 13:02:47

  @David-TP I have just did it. Thanks.

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#3
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Re:Parental control doesn't reset daily limits
2023-11-07 03:27:08

  @Kris111 

Thank you very much. I have received the logs and please also update here whether the daily limits would be reset if we no longer power off the Deco at night.

best regards.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
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#4
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Re:Parental control doesn't reset daily limits-Solution
2023-11-07 21:31:17 - last edited 2023-11-08 02:35:37

  @David-TP It appears that the daily limits reset if the device is still on some time after midnight.

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#5
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Re:Parental control doesn't reset daily limits
2023-11-29 15:38:24

 Do you plan to fix this bug in next firmware release? Keeping router always on isn't a solution for me.

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#6
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Information

Helpful: 1

Views: 592

Replies: 5

Tags

Parental Control Firmware Update
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