Deco X50 High latency

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Deco X50 High latency

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Deco X50 High latency
Deco X50 High latency
2023-11-15 09:17:37
Tags: #Latency
Model: Deco X50  
Hardware Version:
Firmware Version:

Hi all,

 

I am experiencing high latency issues. I think this is the cause of me experiencing trouble when in a Teams call.

 

Ookla Speedtest results:

- DOWNLOAD Mbps: 298.38

- UPLOAD Mbps: 104.36

- Ping ms  Idle latency: 22  Download latency: 227  Upload latency: 101

 

I am not very familiar with changing these internet settings, so please let me know if this is not correct and possibly something else. 


Thank you all in advance for thinking along

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Re:Deco X50 High latency
2023-11-16 07:13:38

  @MarijnUUU 

Hi, welcome to the community.

Could you please tell me more details/observations of the issues with Teams Call? Did the live video/audio meeting drop out very often?

Have you tried the suggestions here: Zoom or Microsoft Teams frozen or hanging when connected to Deco

 

As for the ping latency/spike, could you please share some screenshots of the ping test?

Thank you very much and wait for your reply.

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