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X20 wireless network problem

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X20 wireless network problem

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X20 wireless network problem
X20 wireless network problem
2023-11-25 04:49:06 - last edited 2023-11-25 05:31:51
Tags: #Firmware Update #wireless
Model: Deco X20  
Hardware Version: V3
Firmware Version: 1.1.4 Build 20230424 Rel. 63641

I have an internet of 500m/s(Download) and 500m/s(Upload).
Speed ​​test via Deco App is 528m/s (Download) and 419m/s (Upload).
I'm try to the Ethernet speed from main Deco X20 would reach 520m/s(Download) and 506m/s(Upload), while the wireless speed is capped to only 142m/s(Download) and 441m/s(Upload).
I haven't turned on QoS, but I still have this problem.
I need help.

 

https://imgur.com/a/hHlouUJ

 

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#1
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2 Reply
Re:X20 wireless network problem
2023-11-27 06:47:41

  @Yang0731 

Hi, Have you also checked the wireless link speed on the mobile device:

How to check the associated/link speed on a wireless client

Did you test the wireless speed from the main Deco X20?

Please also turn off 2.4GHz temporarily in case the speed was from 2.4GHz.

Thank you very much and wait for your reply.

Deco Monthly Recap- Check What's Currently Going on With Deco Deco X50/X55_V1_1.6.0 Open for Test! Try to leave a Message if urgent help is required.
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#2
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Re:X20 wireless network problem
2023-11-27 11:47:11 - last edited 2023-12-03 02:22:34

  @David-TP 
 

Hi, Have you also checked the wireless link speed on the mobile device:

How to check the associated/link speed on a wireless client

->1200Mbps/1200Mbps

->https://imgur.com/a/DVQpgNv (picture 1)

 

Did you test the wireless speed from the main Deco X20?

->Yes.

->https://imgur.com/a/DVQpgNv (picture 2)

 

Please also turn off 2.4GHz temporarily in case the speed was from 2.4GHz.

->5GHz

->https://imgur.com/a/DVQpgNv (picture 3)

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#3
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Information

Helpful: 0

Views: 301

Replies: 2

Tags

Firmware Update
wireless
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