Deco X20 4G connection problem

Deco X20 4G connection problem

Deco X20 4G connection problem
Deco X20 4G connection problem
2024-07-25 21:17:23 - last edited 2024-07-30 02:26:29
Model: Deco X20-4G  
Hardware Version: V1
Firmware Version: 1.0.4 Build 20240110 Rel. 51730

I'm in Italy, my deco doesn't connect to the internet, sim is working on smartphone

carrier: Windtre

sim without PIN

Band: 3

 

the sim info seems not to be read within the deco app.
Router firmware updated. Please help me

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#1
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1 Accepted Solution
Re:Deco X20 4G connection problem-Solution
2024-07-26 01:53:47 - last edited 2024-07-30 02:26:29

  @davide97 

Hi, Have you tried to manually add an APN profile on the Deco, such as:

https://www.windtrebusiness.it/en/support/services-and-settings/mobile/internet

Fields to fill in Parameters to insert
Profile name leave the field empty
Password leave the field empty
APN Internet.it

Wait for your reply and best regards.

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#2
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Re:Deco X20 4G connection problem-Solution
2024-07-26 01:53:47 - last edited 2024-07-30 02:26:29

  @davide97 

Hi, Have you tried to manually add an APN profile on the Deco, such as:

https://www.windtrebusiness.it/en/support/services-and-settings/mobile/internet

Fields to fill in Parameters to insert
Profile name leave the field empty
Password leave the field empty
APN Internet.it

Wait for your reply and best regards.

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#2
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Re:Deco X20 4G connection problem
2024-08-23 14:05:47
Same problem here in Norway!
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#3
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