Windows server 2016 TX 401 Not working

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Windows server 2016 TX 401 Not working

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Windows server 2016 TX 401 Not working
Windows server 2016 TX 401 Not working
2023-12-04 08:55:23 - last edited 2024-01-09 02:45:47
Model: TX401  
Hardware Version: V1
Firmware Version: 3.1.6.0

Hi,

 

I've installed a new TX401 networkcard in the windows server 2016.

But it is not working propperly, this is the error:

 

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

{Driver Entry Point Not Found}
The %hs device driver could not locate the entry point %hs in driver %hs.
 

This error comes from Device manager, and the adapter is reconized but the driver is not loaded.

 

I've tried to uninstall hardware and Drivers and reinstall but same error as an result

When i try to connect a networkcable it does not work.

 

Please provide some support,

Yours,

Martin

 

 

 

NEW INFORMATION:

I just checked when i install hardware without any firmware installed, i get it working. When i go to device manager en check at driver tab:

Driverpovider: Aquantia (version 2.1.21.0)

So it is not a hardware issue.

Please still provide some support for latest firmware and get it working.

 

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1 Accepted Solution
Re:Windows server 2016 TX 401 Not working-Solution
2024-01-09 02:45:38 - last edited 2024-01-09 02:45:47

  @PolR 

Hi, Thank you very much for your feedback.

I saw there is also a driver for Windows Server 2016 from our official website:

TX401(UN)_V1_221202_Windows

Operating System: win7,8,81,10x32/x64,win11,Windows Server 2008 2012 2016 2019

Best regards.

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Re:Windows server 2016 TX 401 Not working-Solution
2024-01-09 02:45:38 - last edited 2024-01-09 02:45:47

  @PolR 

Hi, Thank you very much for your feedback.

I saw there is also a driver for Windows Server 2016 from our official website:

TX401(UN)_V1_221202_Windows

Operating System: win7,8,81,10x32/x64,win11,Windows Server 2008 2012 2016 2019

Best regards.

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Re:Windows server 2016 TX 401 Not working
2024-01-09 07:32:59

  @David-TP 

 

this driver causes the error that is in the intro of my post.

For the server i have orderd another NIC and that is working great.

And for a Windows 10 PC this product is fine. And working at the moment

 

So any advice for Windows server users, don't use this product. The firmware is not working propperly.

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