Deco XE75 - V1 - Network port not working

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Deco XE75 - V1 - Network port not working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Ottawa

2023-12-11 01:48:14 - last edited 2023-12-11 01:49:37

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Registered: 2023-01-18

Deco XE75 - V1 - Network port not working

2023-12-11 01:48:14 - last edited 2023-12-11 01:49:37

Tags: #Network Connectivity #Deco Ethernet Backhaul

Model: Deco XE75

Hardware Version: V1

Firmware Version: Deco XE75(CA)_V1_1.2.8 Build 20230901

Hi everyone,

On the past 2 weeks I have one of the Deco XE75 as Mesh and the Lan port #1 was not getting IP. I using cable connect to the unit and login to the web page 192.168.68.1 and cannot see any info for the network #1 on the unit. I cannot check is port work or not. I cannot get a IP if I plug in the port #1. If I plug the PC to the port #2 or #3 will get a IP. It was working until 2 weeks ago. Can anyone let me know how to troubleshooting for the port #1 and how can see is it working or not. Do not have any led light for the port so no way can tell is it working or not.