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Device not connected in mobile app
Hi, May I know the model number of your range extender?
Please refer to this link to make sure your extender supports the Tether APP first:
https://www.tp-link.com/en/tether/product-list/
Then make sure the smartphone is connected to the default Wi-Fi of the extender.
After that, it is also suggested to refer to the following links:
TP-Link Range Extender Setup (Range Extender Mode)
Unable to Connect to WiFi Extender or Saying Incorrect Password
Thank you very much and best regards.
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