DECO BE95 VPN PROBLEMS

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DECO BE95 VPN PROBLEMS

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
DECO BE95 VPN PROBLEMS
DECO BE95 VPN PROBLEMS
2024-01-09 22:52:47
Model: Deco BE95  
Hardware Version:
Firmware Version: 1.0.13.20231019 rel50652

Hi,

 

Just purchased a pair of DECO BE95 to replace my 3x DECO XE75. The main reason is the multi-gig ports of the BE95 (multi-gig internet and network) and for the VPN client having an office at home. So yesterday I set-up the VPN client on my BE95 with NordVPN, all was ok and the app showed "connected". So I activated "all devices" to pass thru VPN and within a few seconds none of my ethernet devices could connect to internet anymore and the wi-fi dropped (all bands). Removing "all devices" from VPN resolved the problem within a few seconds and the Wi-Fi came back.

 

The main BE95 is in router mode and connects directly to the internet thru PPPoe with my ISP, and wired backhaul with the second BE95.

 

Is this a known issue?

 

Honnestly this is making me rethink my decision.

 

Any sort of help would be greatly appreciated. 

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#1
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8 Reply
Re:DECO BE95 VPN PROBLEMS
2024-01-10 03:49:56

  @SRacicot 

Hi, did it help if you changed the DNS server under Deco APP>More>Advanced>DHCP server to 8.8.8.8/8.8.4.4?

Wait for your reply and best regards.

 

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#2
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Re:DECO BE95 VPN PROBLEMS
2024-01-10 17:36:05

  @David-TP Thank you for answering however changing the DNS server did not help, same result.

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#3
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Re:DECO BE95 VPN PROBLEMS
2024-01-11 02:00:03

  @SRacicot 

Hi, Thank you for the feedback.

In this way, could you please send me a copy of the NordVPN config file to support.forum@tp-link.com?

In the meantime, could you please refer to this link to help me confirm your NordVPN service username and password, which is not the NordVPN APP account credentials?

How to get Token from NordVPN

Wait for your reply and best regards. 

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#4
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Re:DECO BE95 VPN PROBLEMS
2024-01-11 11:24:20

  @David-TP Hi, thanks for trying to help.

 

I finally decided to return the BE95 and replace it with an AXE300 router and use my 3x XE75 as mesh . The VPN doesn't work even if it shows "connected" with NordVPN and also I am experiencing drops in the wi-fi.

 

I tried a few config files for Canada and changed the token a few times, always the same result.

So the product is obviously not ready.

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#5
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Re:DECO BE95 VPN PROBLEMS
2024-01-20 19:45:43

  @David-TP Decided to give it another try after finding a firmware update on TP-Link website (originally V1.0.13, updated to V1.0.14) and the issue is solved. VPN is working and the units are stable.

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#6
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Re:DECO BE95 VPN PROBLEMS
2024-04-14 22:53:12
I had terrible speeds when setting up the VPN. The BE95 needs WireGuard support to be functional.
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#8
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Re:DECO BE95 VPN PROBLEMS
2024-04-15 03:05:52

  @AnyArmato 

Hi, Thanks for the feedback.

Deco BE95 does have a plan to support Wireguard VPN and you could check the firmware upgrade page on the local official website regularly for updated news.

Best regards.

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#9
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Re:DECO BE95 VPN PROBLEMS
2024-04-15 11:31:59

  @David-TP 

Yes, I know.

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#10
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