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Parental controls time limit resetting to no limit

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Parental controls time limit resetting to no limit

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Cojm

2024-02-04 14:49:57

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Registered: 2024-02-04

Parental controls time limit resetting to no limit

2024-02-04 14:49:57

Tags: #Parental Control #HomeShield

Model: Deco

Hardware Version:

Firmware Version: 3.6.74

I set the parental limits on the deco app and then when I save them they set themselves to no limit? Help appreciated!

I have a Deco Ax3000 mesh system.

1 Reply

David-TP

2024-02-05 03:17:18

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Registered: 2020-04-14

Re:Parental controls time limit resetting to no limit

2024-02-05 03:17:18

@Cojm

Hi, are you able to share a video clip for me?

I noticed your firmware of Deco X50 is still on 1.2.5, and the latest firmware for Deco X50 has reached 1.4.1.

It is also suggested to update the firmware first under Deco APP>More>System tools>Update Deco.

Or you could also refer to this link to update the firmware manually via the web UI:

How to Update the Firmware of Deco

Thank you very much and best regards.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.

Cojm

2024-02-04 14:49:57

Posts: 1

Helpful: 0

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Registered: 2024-02-04

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Parental controls time limit resetting to no limit

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