deco X50-dsl > parental control, sleep time not working

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deco X50-dsl > parental control, sleep time not working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
deco X50-dsl > parental control, sleep time not working
deco X50-dsl > parental control, sleep time not working
2024-02-21 18:57:16
Model: Deco X50-DSL  
Hardware Version: V1
Firmware Version: 1.0.3

Hello, I have version 3.7.5 of the application on my mobile. When I set the children's sleep time and activate this function, it turns itself off after a while. My HomeShield subscription is activated. Please help. Function is important to me.
Thank you

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#1
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4 Reply
Re:deco X50-dsl > parental control, sleep time not working
2024-02-22 03:25:17

  @Dafid 

Hi, Thank you very much for the feedback.

Could you please refer to this link to help me submit the APP log?

How to submit Deco APP log

Are you able to constantly reproduce this issue?

And did this issue start recently?

Wait for your reply and best regards.

 

 

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#2
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Re:deco X50-dsl > parental control, sleep time not working
2024-02-22 12:08:50

  @David-TP 

and when it HomeShield aktivován, bettime není aktivní ... trvalý problem.
Deco x50-dsl is ready for the day.

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#3
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Re:deco X50-dsl > parental control, sleep time not working
2024-02-23 01:57:15

  @Dafid 

Hi, Thanks for the logs. I will forward it to the engineer to see whether he can find something suspicious.

Best regards.

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#4
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Re:deco X50-dsl > parental control, sleep time not working
2024-02-27 19:10:02
Hello, will the problem of bedtime function be solved ? Or should I return your product ?
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#5
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