Deco X50-4G crashing since update

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Deco X50-4G crashing since update

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco X50-4G crashing since update
Deco X50-4G crashing since update
2024-03-04 18:59:10
Model: Deco X50-4G  
Hardware Version: V2
Firmware Version: 1.1.0 Build 20230703 Rel. 62076

I recently updated updated the firmware of my Deco X50-4G and since doing so it's become extremely unstable, rebooting/crashing every few days.

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Re:Deco X50-4G crashing since update
2024-03-05 06:32:36

  @kingm 

Hi, Nice to see you again.

May I know who is your SIM carrier?

Did the first main Deco turn solid red during the disconnection?

Would you mind sharing a screenshot of the internet settings on the Deco APP when the internet dropped out, such as:

Wait for your reply and best regards.

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Re:Deco X50-4G crashing since update
2024-03-05 06:46:20

  @kingm 

Hi David, so the carrier is Smarty (part of Three network) and the settings are the same as your pic other than data roaming is disabled. It looks like the main Deco (X50-4G) reboots, not sure if it turns red as I'm never quick enough to see but I have caught it where its yellow which I think is mid reboot.

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