Nach Upgrade 100% kein Webzugriff

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Nach Upgrade 100% kein Webzugriff

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Nach Upgrade 100% kein Webzugriff
Nach Upgrade 100% kein Webzugriff
2024-03-20 14:54:00 - last edited 2024-03-27 08:38:33
Model: RE200  
Hardware Version: V4
Firmware Version: 1.0.8

Hallo,

habe mehrere RE200 im Betrieb. Bei einem Gerät verlief das Upgrade bist 100%, aber kein automatischer Neustart. Nun kann ich das Gerät nicht mehr per IP Adresse ansprechen. Es funktioniert weiterhin normal und auch die Verbindung zum Router per 5GHz besteht einwandrei. Die angeschlossene Camera am LAN Anschluß wird normal weitergeleitet.
Kann ich das Gerät RE200 mal einem Neustart (stormlos) durchführen oder ist das Gerät dann gar nicht mehr in Funktion. Es gab keine Fehlermeldung beim Upgrade und wie schon geschrieben, 100% abgeschlossen (Download & Schreiben) verliefen ohne Fehler. Nur das Gerät blieb im dem Status hängen. Die anderen R200 booten nach dem Upgrade neu.
Zu Not hilft ein Werksreset?

Noch funktioniert ja alles, aber ich komme halt nicht mehr ins Webmenü. Ping Befehle kommen auch alle wieder zurück.


 

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#1
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Re:Nach Upgrade 100% kein Webzugriff-Solution
2024-03-27 08:38:28 - last edited 2024-03-27 08:38:33

Okay, it's running again. Tried the following. Unpowered brought no success. 1. Reset without success, Tether found the RE200, but it was not responsive and all LEDs went out. A second reset and connection via LAN brought success. Device is accessible again and set up in my 5GHz WiFi. As already written, everything worked 100% during the first upgrade until the installation and the device hung. Luckily, the hardware reset brought the device back to its original delivery state. P.S. Is it normal if you are connected to a Re200 with Tether, but if you log in via a web browser you are kicked out of the app and vice versa?

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Re:Nach Upgrade 100% kein Webzugriff
2024-03-22 07:22:18

  @Tesla7 

Hi, I think you could manually restart this RE200.

By the way, have you checked the DHCP IP table on the Host router to see what its current IP address is and maybe the previous address has been updated.

Wait for your reply and Best regards.

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Re:Nach Upgrade 100% kein Webzugriff
2024-03-23 07:57:04

Hello, thanks for the tip, but no longer have access to the RE200. IP has remained the same. I thought about making a change at first, but it didn't change. Pin commands without errors. The connected camera on the Lan port is also transferred. RE200 is connected via 5GHz. The last resort would be to reset the hardware, but if I can no longer access it at all, should I just let it run?

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Re:Nach Upgrade 100% kein Webzugriff
2024-03-23 14:52:31

  @Tesla7 

 

Hi,

 

Have you already checked whether access through TP-Link's "Tether" app (available for Android and iOS) is still possible?

 

In case Tether still works and it thought the firmware update wasn't complete, then maybe it would offer you to update again.

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Re:Nach Upgrade 100% kein Webzugriff
2024-03-23 21:42:44 - last edited 2024-03-23 21:48:46

  @woozle 

I installed the iOS app and unfortunately only come to a RE200, where the update also finished. Both RE200 are registered in the same 5GHz extension by the Fritz Box. With the problem RE200, the download went through and the installation up to 100% just no restart. The app can also be found only a RE200, which can be reached normally via IP. What else can you do? A hardware set the only one? But if the RE200 is still running afterwards? Currently, as already written, the connected camera on the RE200 works completely normal.

Unfortunately, Tether does not find the RE200 when scanning, but only a model that did the update without a test.

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Re:Nach Upgrade 100% kein Webzugriff-Solution
2024-03-27 08:38:28 - last edited 2024-03-27 08:38:33

Okay, it's running again. Tried the following. Unpowered brought no success. 1. Reset without success, Tether found the RE200, but it was not responsive and all LEDs went out. A second reset and connection via LAN brought success. Device is accessible again and set up in my 5GHz WiFi. As already written, everything worked 100% during the first upgrade until the installation and the device hung. Luckily, the hardware reset brought the device back to its original delivery state. P.S. Is it normal if you are connected to a Re200 with Tether, but if you log in via a web browser you are kicked out of the app and vice versa?

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