Cannot find WIFI 6 network on my laptop

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Cannot find WIFI 6 network on my laptop

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Cannot find WIFI 6 network on my laptop
Cannot find WIFI 6 network on my laptop
2024-05-01 11:52:42 - last edited 2024-05-06 08:51:26
Model: Archer AXE5400  
Hardware Version: V1
Firmware Version: 1.1.9 Build

Hello everyone, as the Title says, I have tried things for hours to get my Wifi-6 to work

 

However, without success, I cannot find it on my Laptop and I have fully checked that my laptop supports it. 

 

My network card clearly says: Killer Wi-Fi 6 Network adapter. And my laptop supports it.

 

But i cannot find the SSID. And i have last Windows 11 installed on my laptop.

 

And i have looked into TP-Link configuration and it is clearly "on" and the "SSID" it not hidden.

 

I do not understand what I am doing wrong.

 

Thanks for your help in advance.

 

Best Regards

Math

 

 

  0      
  0      
#1
Options
1 Accepted Solution
Re:Cannot find WIFI 6 network on my laptop-Solution
2024-05-01 13:20:44 - last edited 2024-05-06 08:51:26

  @math341c 

 

To verify your card supports Wi-Fi 6 802.11AX connect it to one of the visible SSIDs of your AXE5400 and then show the "Properties" of the connection. It should show Wi-Fi 6 for both, the 2.4 GHz SSID and the 5 GHz SSID, like in the screenshots below.

 

However, if you are talking about the 6 GHz band supported by the AXE5400, then you need a wireless adapter that supports "Wi-Fi 6E". (the E being all important here)

 

According to Intel's webpage the Killer AX1650i only supports the Bands 2.4 and 5 GHz.

https://www.intel.com/content/www/us/en/products/sku/211610/intel-killer-wifi-6-ax1650-is/specifications.html

 

 

Recommended Solution
  1  
  1  
#4
Options
5 Reply
Re:Cannot find WIFI 6 network on my laptop
2024-05-01 12:22:02

  @math341c 

 

Hi,

 

To be able to see the 6 GHz SSID of the Archer AXE5400 you would need to have a "Killer Wi-Fi 6E ... Wireless Network Adapter" installed in your laptop.

 

Can you please also tell us the exact model number of your Killer Wi-Fi adapter? (it should be shown where I put the three dots in the above sentence)
 

  0  
  0  
#2
Options
Re:Cannot find WIFI 6 network on my laptop
2024-05-01 12:40:02

  @woozle 

 

KIller Wifi-6 AX1650I 160 Mhz

 

In advanced tab it says it supports: 802.11n/AC/AX. 

 

So i do not understand why it does not support ?

 

Best Regards

MAth

  0  
  0  
#3
Options
Re:Cannot find WIFI 6 network on my laptop-Solution
2024-05-01 13:20:44 - last edited 2024-05-06 08:51:26

  @math341c 

 

To verify your card supports Wi-Fi 6 802.11AX connect it to one of the visible SSIDs of your AXE5400 and then show the "Properties" of the connection. It should show Wi-Fi 6 for both, the 2.4 GHz SSID and the 5 GHz SSID, like in the screenshots below.

 

However, if you are talking about the 6 GHz band supported by the AXE5400, then you need a wireless adapter that supports "Wi-Fi 6E". (the E being all important here)

 

According to Intel's webpage the Killer AX1650i only supports the Bands 2.4 and 5 GHz.

https://www.intel.com/content/www/us/en/products/sku/211610/intel-killer-wifi-6-ax1650-is/specifications.html

 

 

Recommended Solution
  1  
  1  
#4
Options
Re:Cannot find WIFI 6 network on my laptop
2024-05-02 06:39:53

  @woozle 

 

Oh okay, in that case i don't have it. My mistake.

 

Thanks for help.

 

Best Regards

Math

  0  
  0  
#5
Options
Re:Cannot find WIFI 6 network on my laptop
2024-05-06 08:58:17

@math341c 

 

Hi, for your reference: What if my device failed to detect the 6 GHz Wi-Fi Band

 

 @woozle 

 

Thanks for your troubleshooting suggestions!

  0  
  0  
#6
Options