Hello,

I recently upgraded to the Deco X20 (3-pack) from my previous Deco M5 setup, which included Homecare. Before purchasing, I checked the official website and understood that the X20 would also feature Homecare. However, after setting up the new system, I was surprised to find out it came with Homeshield instead.
 

Homeshield, compared to Homecare, seems to have limited features. More disappointingly, it includes a subscription model where some features that were previously free with Homecare are now behind a paywall. This shift from free to paid features has been quite a letdown.
 

Given this situation, I'm exploring options to retain or regain the Homecare features without having to integrate another model like the Deco M5. Does anyone know if it's possible to get Homecare on the v3 Deco X20, or if there are any workarounds to access these features without additional subscriptions?

I appreciate any advice or experiences you could share!
 

Thanks in advance.