AX1500 constantly disconnecting PPPoE connection
Hi. I bought this newer version of Archer router a couple of weeks ago.
Since last firmware update I'm having recurring issues with Internet connectivity.
I don't have any issues with the Wifi connection.
I am connected to the Internet over PPPoE (with a high quality CAT cable connected to a fiber termination box)
I had called my Internet provider before posting this thread and got a message that the disconnect happens on the router's end and from their POV everything looks stable.
I've been using this particular service for 3 years now and I never had any issues with them, even with the previous Archer router.
I am on the verge of throwing this router through the window.
I work remotely, I need a stable Internet connection at all times.
Router reset helps. Here are some of my logs that constantly repeat. Any help is appreciated.
2024-06-02 18:13:35 Led Controller INFO [945] Start to run WAN1_ON
2024-06-02 18:13:35 Led Controller INFO [945] Start to run WAN0_OFF
2024-06-02 18:13:35 Led Controller INFO [945] Start to run LAN_OFF
2024-06-02 18:13:26 UPnP INFO [28796] Service start
2024-06-02 18:13:25 UPnP INFO [28796] Service stop
2024-06-02 18:13:23 Remote Management INFO [28251] Service stop
2024-06-02 18:13:21 NAT INFO [27375] Initialization succeeded
2024-06-02 18:13:20 NAT INFO [27375] Initialization succeeded
2024-06-02 18:13:15 PPP INFO [27245] ppp receive IPCP ACK
2024-06-02 18:13:15 PPP INFO [27245] ppp send IPCP Req options(addr=X.X.X.X;dns1=X.X.X.X;dns2=X.X.X.X;)
2024-06-02 18:13:15 PPP INFO [27245] ppp receive IPCP NAK options(addr=X.X.X.X;dns1=X.X.X.X;dns2=X.X.X.X;)
2024-06-02 18:13:15 PPP INFO [27245] ppp send IPCP Req options(addr=0.0.0.0;dns1=0.0.0.0;dns2=0.0.0.0;)
2024-06-02 18:13:15 PPP INFO [27245] ppp receive PAP AuthAck <null>
2024-06-02 18:13:15 PPP INFO [27245] ppp send PAP AuthReq user=(userid225066)
2024-06-02 18:13:15 PPP INFO [27245] ppp receive LCP ACK
2024-06-02 18:13:15 PPP INFO [27245] ppp send LCP ACK
2024-06-02 18:13:15 PPP INFO [27245] ppp receive LCP Request options(mru=1492;authtype=PPP_PAP;magic=0x4b6a8616;)
2024-06-02 18:13:15 PPP INFO [27245] ppp send LCP Request options(mru=1480;magic=0x57adb4bc;)
2024-06-02 18:13:15 PPP INFO [27245] pppoe receive PADS sess-id(31)
2024-06-02 18:13:15 PPP INFO [27245] pppoe send PADR Host-Uniq(6a6d)
2024-06-02 18:13:15 PPP INFO [27245] pppoe receive PADO form AC-MAC(00:30:88:20:60:d1)
2024-06-02 18:13:15 PPP INFO [27245] pppoe receive PADO AC-Name(BRAS01-G61BQ4510Q01JK)
2024-06-02 18:13:15 PPP INFO [27245] pppoe send PADI Host-Uniq(6a6d)
2024-06-02 18:13:15 PPP INFO [27245] pppoe send PADT due to(resending PADI)
2024-06-02 18:12:54 PPP INFO [25978] pppoe send PADR Host-Uniq(657a)
2024-06-02 18:12:44 PPP INFO [25978] pppoe send PADR Host-Uniq(657a)
2024-06-02 18:12:39 PPP INFO [25978] pppoe send PADR Host-Uniq(657a)
2024-06-02 18:12:39 PPP INFO [25978] pppoe receive PADO form AC-MAC(00:30:88:20:60:d1)
2024-06-02 18:12:39 PPP INFO [25978] pppoe receive PADO AC-Name(BRAS01-G61BQ4510Q01JK)
2024-06-02 18:12:39 PPP INFO [25978] pppoe send PADI Host-Uniq(657a)
2024-06-02 18:12:39 PPP INFO [25978] pppoe send PADT due to(resending PADI)
2024-06-02 18:12:19 PPP INFO [24897] pppoe send PADR Host-Uniq(6141)
2024-06-02 18:12:16 Led Controller INFO [945] Start to run WAN1_OFF
2024-06-02 18:12:16 Led Controller INFO [945] Start to run WAN0_ON
2024-06-02 18:12:16 Led Controller INFO [945] Start to run LAN_OFF
2024-06-02 18:12:09 PPP INFO [24897] pppoe send PADR Host-Uniq(6141)
2024-06-02 18:12:04 PPP INFO [24897] pppoe send PADR Host-Uniq(6141)
2024-06-02 18:12:04 PPP INFO [24897] pppoe receive PADO form AC-MAC(00:30:88:20:60:d1)
2024-06-02 18:12:04 PPP INFO [24897] pppoe receive PADO AC-Name(BRAS01-G61BQ4510Q01JK)
2024-06-02 18:12:04 PPP INFO [24897] pppoe send PADI Host-Uniq(6141)
2024-06-02 18:12:04 PPP INFO [24897] pppoe send PADT due to(resending PADI)
2024-06-02 18:12:04 PPP INFO [24708] ppp send LCP TermReq due to Failed to authenticate ourselves to peer
2024-06-02 18:12:04 PPP WARNING [24708] ppp receive PAP AuthNak PPP session limit exceeded
2024-06-02 18:12:04 PPP INFO [24708] ppp send PAP AuthReq user=(userid225066)
2024-06-02 18:12:04 PPP INFO [24708] ppp receive LCP ACK
2024-06-02 18:12:04 PPP INFO [24708] ppp send LCP ACK
2024-06-02 18:12:04 PPP INFO [24708] ppp receive LCP Request options(mru=1492;authtype=PPP_PAP;magic=0x2c90f631;)
2024-06-02 18:12:04 PPP INFO [24708] ppp send LCP Request options(mru=1480;magic=0x7040ecb;)
2024-06-02 18:12:04 PPP INFO [24708] pppoe receive PADS sess-id(4193)
2024-06-02 18:12:03 PPP INFO [24708] pppoe send PADR Host-Uniq(6084)
2024-06-02 18:12:03 PPP INFO [24708] pppoe receive PADO form AC-MAC(00:30:88:20:60:d1)
2024-06-02 18:12:03 PPP INFO [24708] pppoe receive PADO AC-Name(BRAS01-G61BQ4510Q01JK)
2024-06-02 18:12:03 PPP INFO [24708] pppoe send PADI Host-Uniq(6084)
2024-06-02 18:12:03 PPP INFO [24708] pppoe send PADT due to(resending PADI)
2024-06-02 18:12:03 PPP INFO [24489] ppp send LCP TermReq due to Failed to authenticate ourselves to peer
2024-06-02 18:12:03 PPP WARNING [24489] ppp receive PAP AuthNak PPP session limit exceeded
2024-06-02 18:12:03 PPP INFO [24489] ppp send PAP AuthReq user=(userid225066)
2024-06-02 18:12:03 PPP INFO [24489] ppp receive LCP ACK
2024-06-02 18:12:03 PPP INFO [24489] ppp send LCP ACK
2024-06-02 18:12:03 PPP INFO [24489] ppp receive LCP Request options(mru=1492;authtype=PPP_PAP;magic=0x7ef0748d;)
2024-06-02 18:12:03 PPP INFO [24489] ppp send LCP Request options(mru=1480;magic=0x9d16bf13;)
2024-06-02 18:12:03 PPP INFO [24489] pppoe receive PADS sess-id(1339)
2024-06-02 18:12:03 PPP INFO [24489] pppoe send PADR Host-Uniq(5fa9)
2024-06-02 18:12:03 PPP INFO [24489] pppoe receive PADO form AC-MAC(00:30:88:20:60:d1)
2024-06-02 18:12:03 PPP INFO [24489] pppoe receive PADO AC-Name(BRAS01-G61BQ4510Q01JK)
2024-06-02 18:12:03 PPP INFO [24489] pppoe send PADI Host-Uniq(5fa9)
2024-06-02 18:12:03 PPP INFO [24489] pppoe send PADT due to(resending PADI)
2024-06-02 18:12:01 PPP INFO [23282] ppp send LCP TermReq due to Failed to authenticate ourselves to peer
2024-06-02 18:12:01 PPP WARNING [23282] ppp receive PAP AuthNak PPP session limit exceeded
2024-06-02 18:12:01 PPP INFO [23282] ppp send PAP AuthReq user=(userid225066)
2024-06-02 18:12:01 Led Controller INFO [945] Start to run WAN1_ON
2024-06-02 18:12:01 PPP INFO [23282] ppp receive LCP ACK
2024-06-02 18:12:01 PPP INFO [23282] ppp send LCP ACK
2024-06-02 18:12:01 PPP INFO [23282] ppp receive LCP Request options(mru=1492;authtype=PPP_PAP;magic=0x66e4ed60;)
2024-06-02 18:12:01 PPP INFO [23282] ppp send LCP Request options(mru=1480;magic=0x5101a723;)
2024-06-02 18:12:01 Led Controller INFO [945] Start to run WAN0_OFF
2024-06-02 18:12:01 Led Controller INFO [945] Start to run LAN_OFF
2024-06-02 18:12:01 PPP INFO [23282] pppoe receive PADS sess-id(1254)
2024-06-02 18:12:01 PPP INFO [23282] pppoe send PADR Host-Uniq(5af2)
2024-06-02 18:12:01 PPP INFO [23282] pppoe receive PADO form AC-MAC(00:30:88:20:60:d1)
2024-06-02 18:12:01 PPP INFO [23282] pppoe receive PADO AC-Name(BRAS01-G61BQ4510Q01JK)
2024-06-02 18:12:01 PPP INFO [23282] pppoe send PADI Host-Uniq(5af2)
2024-06-02 18:12:01 PPP INFO [23282] pppoe send PADT due to(resending PADI)
2024-06-02 18:12:00 NAT INFO [23611] Initialization succeeded
2024-06-02 18:12:00 Remote Management INFO [23825] Service stop
2024-06-02 18:12:00 NAT INFO [23611] Initialization succeeded
2024-06-02 18:11:57 Led Controller INFO [945] Start to run WAN1_OFF
2024-06-02 18:11:57 Led Controller INFO [945] Start to run WAN0_ON
2024-06-02 18:11:57 Led Controller INFO [945] Start to run LAN_OFF
2024-06-02 18:11:56 PPP INFO [23282] pppoe send PADI Host-Uniq(5af2)
2024-06-02 18:11:56 PPP INFO [23282] pppoe send PADT due to(resending PADI)
2024-06-02 18:11:55 NAT INFO [22859] Initialization succeeded
2024-06-02 18:11:55 Led Controller INFO [945] Start to run WAN1_OFF
2024-06-02 18:11:55 Led Controller INFO [945] Start to run WAN0_OFF
2024-06-02 18:11:55 Led Controller INFO [945] Start to run LAN_OFF
2024-06-02 18:11:55 NAT INFO [22859] Initialization succeeded
2024-06-02 18:11:54 PPP INFO [15232] ppp send LCP TermReq due to User request