Intermittent connection using Deco Mesh and connecting through VPN using SonicWall Mobile Connect
I am connected to my remote office using SonicWall Mobile connect for Mac. I have a full mesh set up in my home using a mix of Deco M5, Deco M4, Deco E4. I will occasionally get disconnected from the VPN connection. My ISP speeds are pretty robust enough (132mbps down/131mbps up) that there shouldn't be any drops. I'm wondering if there is something with the Deco set up that is causing issues with SonicWall Mobile connect. I can understand packets dropping every so often but dropping enough packets that it causes SMC to disconnect my VPN connection. Is this a Deco issue or ISP issue?
Hi, welcome to the community.
Is it possible to connect the MacBook via an Ethernet cable to the nearby Deco unit to test the Ethernet connection performance?
If it is not available yet, please check whether the following suggestions help:
1. Set the MacBook as "High Priority" under QOS
2. Turn off "Mesh Technology".
3. Disable "Beamforming" under Deco APP>More>Advanced.
Thank you very much and best regards.
