AXE75 / AXE5400 IPv6 Firewall doesn't work

AXE75 / AXE5400 IPv6 Firewall doesn't work

20 Reply
Re:AXE75 / AXE5400 IPv6 Firewall doesn't work
2024-09-13 04:49:10

  @Macka_ @Pancake__ @Huang_Kevin 

 

I've just tested a beta firmware, which has fixed the issue, hopefully the official firmware will be released very soon and you can update your router.

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#12
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Re:AXE75 / AXE5400 IPv6 Firewall doesn't work
2024-09-16 09:31:33

 Hi  @Marvin_S,

 

Yes, I have the same issue, the Traditional Chinese Technical Support Engineer has provided me a beta firmware, but after I update, my AXE75 randomly reboot, the Technical Support Engineer tell me, the randomly reboot wasn't happened in there internal testing...

 

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#13
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Re:AXE75 / AXE5400 IPv6 Firewall doesn't work
2024-09-16 09:33:34

  Hi @Macka_ ,

 

After I updated the beta firmware that provided by the Technical Support Engineer, my AXE75 randomly reboot......

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#14
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Re:AXE75 / AXE5400 IPv6 Firewall doesn't work
2024-09-16 09:48:16
The same is happening for me as well. I have already sent them logs to get to the bottom of the issue. They said they gonna provide a new beta firmware soon.
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#15
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Re:AXE75 / AXE5400 IPv6 Firewall doesn't work
2024-09-16 09:50:51

  @Huang_Kevin 

 

I'm having the same issue too, I didn't notice anything on the Friday, but Saturday, Sunday and today I have had it sometimes reboot and freeze a few times needing power cycle.

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#16
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Re:AXE75 / AXE5400 IPv6 Firewall doesn't work
2024-09-18 10:12:28

  @Huang_Kevin 

 

Hi, if you already contact the local technical support and the senior support has taken over your case, could you please share your ticket TKID? I can check the update of another two customers, but failed to see yours.

 

 

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#17
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Re:AXE75 / AXE5400 IPv6 Firewall doesn't work
2024-09-19 03:07:00

  Hi @Marvin_S,

 

TKID: TKID240910486

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#18
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Re:AXE75 / AXE5400 IPv6 Firewall doesn't work
2024-09-19 07:48:39

  @Huang_Kevin 

 

Hi, thanks for your sharing~

As the support engineer said, they are trying to resolve the issue asap. Thanks for your understanding and waiting!

 

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#19
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Re:AXE75 / AXE5400 IPv6 Firewall doesn't work
2024-10-10 11:54:58

Hi,

 

I'm having same issue. Could i get help too?

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#20
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Re:AXE75 / AXE5400 IPv6 Firewall doesn't work
2024-10-16 04:12:31

  @Candolf 

 

Hi, if you are using Archer AXE75 and getting the same problem about IPv6 Firewall rules, it is suggested to try this beta firmware below:

Archer AXE75_V1_20240921

 

Note:

(1) Please be sure you have read the Beta Test Agreement before upgrading the Beta firmware!
(2) For the sake of insurance, it's always recommended to save a copy of the router Backup Config file before upgrading or downgrading.
(3) You may follow the guide to upgrade the firmware of your router. How to Upgrade the Firmware on the TP-Link Wi-Fi Routers.

 

 

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#21
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