Constant dropping out of internet with router/modem VX1800v

Constant dropping out of internet with router/modem VX1800v

Constant dropping out of internet with router/modem VX1800v
Constant dropping out of internet with router/modem VX1800v
2024-08-10 14:25:20 - last edited 2024-08-12 08:28:35
Model: Archer VX1800v  
Hardware Version:
Firmware Version:

Hello,

I have been experieicing constant and regular internet drop offs.

Attached is the system log.

Any advice would be much appreciated.

Regards,

Richard

 

Below is a log I took just after the connection came back.

 

BBA Platform version:3.1.8-rc17
2016-01-01 00:00:38 [5] DHCPD: Recv DISCOVER from 00:17:88:B1:62:A6
2016-01-01 00:00:45 [5] DHCPD: Send OFFER with ip 192.168.1.100
2016-01-01 00:00:46 [5] DHCPD: Send OFFER with ip 192.168.1.100
2016-01-01 00:00:46 [5] DHCPD: Send OFFER with ip 192.168.1.100
2016-01-01 00:00:57 [5] DHCPD: Recv REQUEST from 88:D8:2E:0A:65:04
2016-01-01 00:00:59 [4] IGMP: V2 igmp router occured! Not matching ours V3.
2016-01-01 00:00:59 [5] DHCPD: Recv REQUEST from 88:D8:2E:0A:65:04
2016-01-01 00:00:59 [5] DHCPD: Send ACK to 192.168.1.107
2016-01-01 00:01:01 [5] System: Enable IPv4 SPI Firewall
2016-01-01 00:01:01 [5] System: Enable IPv6 SPI Firewall
2016-01-01 00:01:10 [6] PPP: ppp0 sent [PADT Host-Uniq(0x00000d8b) Session-Id(0x000025bd)]
2016-01-01 00:01:10 [6] PPP: ppp0 sent [Termination Host-Uniq(0x00000d8b) Session-Id(0x000025bd)]
2016-01-01 00:01:10 [6] PPP: ppp0 sent [PADI Host-Uniq(0x00000d8b)]
2016-01-01 00:01:10 [6] PPP: ppp0 rcvd  [PADO PeerMac(d4-5a-3f-39-7e-17)]
2016-01-01 00:01:10 [6] PPP: ppp0 sent [PADR Host-Uniq(0x00000d8b)]
2016-01-01 00:01:10 [6] PPP: ppp0 rcvd  [PADS SessionID(0x22ef)]
2016-01-01 00:01:10 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0xdead03e4>]
2016-01-01 00:01:10 [6] PPP: ppp0 rcvd [LCP ConfReq id=0x7e <mru 1492> <auth pap> <magic 0x66e12c6>]
2016-01-01 00:01:10 [6] PPP: ppp0 sent [LCP ConfAck id=0x7e <mru 1492> <auth pap> <magic 0x66e12c6>]
2016-01-01 00:01:10 [6] PPP: ppp0 rcvd [LCP ConfAck id=0x1 <mru 1480> <magic 0xdead03e4>]
2016-01-01 00:01:10 [6] PPP: ppp0 sent [LCP EchoReq id=0x0 magic=0xdead03e4]
2016-01-01 00:01:10 [6] PPP: ppp0 sent [PAP AuthReq id=0x1 user="m8t5w649653@wba.nbnonline.com.au" password=<hidden>]
2016-01-01 00:01:10 [6] PPP: ppp0 rcvd [LCP EchoRep id=0x0 magic=0x66e12c6]
2016-01-01 00:01:11 [6] PPP: ppp0 rcvd [PAP AuthAck id=0x1 ""]
2016-01-01 00:01:11 [6] PPP: ppp0 sent [IPCP ConfReq id=0x1 <addr 0.0.0.0> <ms-dns1 0.0.0.0> <ms-dns2 0.0.0.0>]
2016-01-01 00:01:11 [6] PPP: ppp0 rcvd [IPCP ConfReq id=0xb8 <addr 203.134.103.118>]
2016-01-01 00:01:11 [6] PPP: ppp0 sent [IPCP ConfAck id=0xb8 <addr 203.134.103.118>]
2016-01-01 00:01:11 [6] PPP: ppp0 rcvd [IPCP ConfNak id=0x1 <addr 125.168.54.56> <ms-dns1 111.220.1.1> <ms-dns2 111.220.2.2>]
2016-01-01 00:01:11 [6] PPP: ppp0 sent [IPCP ConfReq id=0x2 <addr 125.168.54.56> <ms-dns1 111.220.1.1> <ms-dns2 111.220.2.2>]
2016-01-01 00:01:11 [6] PPP: ppp0 rcvd [IPCP ConfAck id=0x2 <addr 125.168.54.56> <ms-dns1 111.220.1.1> <ms-dns2 111.220.2.2>]
2016-01-01 00:01:12 [5] Mesh: Success Add Client : MAC : 88:D8:2E:0A:65:04

2016-01-01 00:01:12 [5] Mesh: Success Add Client : MAC : 00:17:88:B1:62:A6

2016-01-01 00:01:12 [5] VoIP: enable SIP stack due to intf(125.168.54.56) is up.
2016-01-01 00:01:12 [5] VoIP: enable SIP stack due to intf(125.168.54.56) is up.
2024-08-10 10:47:00 [5] Mesh: Success Add Client : MAC : 38:86:F7:9E:B3:A8

2024-08-10 10:47:00 [5] DHCPD: Recv REQUEST from 38:86:F7:9E:B3:A8
2024-08-10 10:47:01 [5] DHCPD: Recv REQUEST from 38:86:F7:9E:B3:A8
2024-08-10 10:47:03 [5] DHCPD: Recv REQUEST from 38:86:F7:9E:B3:A8
2024-08-10 10:47:03 [5] DHCPD: Send ACK to 192.168.1.108
2024-08-10 10:48:21 [5] Mesh: Success Add Client : MAC : 9A:12:7A:A8:BC:D9

2024-08-10 10:48:21 [5] DHCPD: Recv REQUEST from 9A:12:7A:A8:BC:D9
2024-08-10 10:48:22 [5] DHCPD: Recv REQUEST from 9A:12:7A:A8:BC:D9
2024-08-10 10:48:24 [5] DHCPD: Recv REQUEST from 9A:12:7A:A8:BC:D9
2024-08-10 10:48:24 [5] DHCPD: Send ACK to 192.168.1.101
2024-08-10 10:49:26 [5] DHCPD: Recv REQUEST from 14:F6:D8:D6:DB:CA
2024-08-10 10:49:26 [5] Mesh: Success Add Client : MAC : 14:F6:D8:D6:DB:CA

2024-08-10 10:49:28 [5] DHCPD: Recv REQUEST from 14:F6:D8:D6:DB:CA
2024-08-10 10:49:28 [5] DHCPD: Send ACK to 192.168.1.109
2024-08-10 10:50:16 [5] DHCPD: Recv DISCOVER from 6C:19:8F:B6:5D:09
2024-08-10 10:50:16 [5] DHCPD: Send OFFER with ip 192.168.1.104
2024-08-10 10:50:17 [5] DHCPD: Recv REQUEST from 6C:19:8F:B6:5D:09
2024-08-10 10:50:20 [5] DHCPD: Recv REQUEST from 6C:19:8F:B6:5D:09
2024-08-10 10:50:20 [5] DHCPD: Send ACK to 192.168.1.104
2024-08-10 10:50:34 [5] Mesh: Success Add Client : MAC : 6C:19:8F:B6:5D:09

2024-08-10 11:16:48 [6] VoIP: can not find any account forthe incoming call
2024-08-10 11:36:27 [5] Mesh: Success Add Client : MAC : 9E:E6:7D:D0:F2:DB

2024-08-10 11:36:28 [5] DHCPD: Recv REQUEST from 9E:E6:7D:D0:F2:DB
2024-08-10 11:36:29 [5] DHCPD: Recv REQUEST from 9E:E6:7D:D0:F2:DB
2024-08-10 11:36:31 [5] DHCPD: Recv REQUEST from 9E:E6:7D:D0:F2:DB
2024-08-10 11:36:31 [5] DHCPD: Send ACK to 192.168.1.102
2024-08-10 11:42:40 [5] Mesh: Del Client : MAC : 9E:E6:7D:D0:F2:DB

2024-08-10 12:06:17 [5] Mesh: Success Add Client : MAC : 6A:71:1D:B0:B2:95

2024-08-10 12:06:17 [5] DHCPD: Recv DISCOVER from 6A:71:1D:B0:B2:95
2024-08-10 12:06:17 [5] DHCPD: Send OFFER with ip 192.168.1.103
2024-08-10 12:22:00 [5] Mesh: Del Client : MAC : 14:F6:D8:D6:DB:CA

2024-08-10 12:26:24 [5] Mesh: Del Client : MAC : 6A:71:1D:B0:B2:95

2024-08-10 12:28:04 [5] Mesh: Success Add Client : MAC : 6A:71:1D:B0:B2:95

2024-08-10 12:30:04 [5] Mesh: Del Client : MAC : 6A:71:1D:B0:B2:95

2024-08-10 12:38:43 [5] Mesh: Success Add Client : MAC : 6A:71:1D:B0:B2:95

2024-08-10 12:41:11 [5] Mesh: Success Add Client : MAC : 7C:66:EF:99:08:9F

2024-08-10 12:41:12 [5] DHCPD: Recv REQUEST from 7C:66:EF:99:08:9F
2024-08-10 12:41:13 [5] DHCPD: Recv REQUEST from 7C:66:EF:99:08:9F
2024-08-10 12:41:14 [5] DHCPD: Recv REQUEST from 7C:66:EF:99:08:9F
2024-08-10 12:41:14 [5] DHCPD: Send ACK to 192.168.1.110
2024-08-10 13:20:11 [5] Mesh: Success Add Client : MAC : 14:F6:D8:D6:DB:CA

2024-08-10 13:55:14 [5] Mesh: Del Client : MAC : 6A:71:1D:B0:B2:95

2024-08-10 14:45:24 [5] Mesh: Del Client : MAC : 14:F6:D8:D6:DB:CA

2024-08-10 16:31:47 [5] Mesh: Success Add Client : MAC : 6A:71:1D:B0:B2:95

2024-08-10 16:31:47 [5] DHCPD: Recv DISCOVER from 6A:71:1D:B0:B2:95
2024-08-10 16:31:47 [5] DHCPD: Send OFFER with ip 192.168.1.102
2024-08-10 16:33:39 [5] Mesh: Del Client : MAC : 6A:71:1D:B0:B2:95

2024-08-10 16:42:56 [5] Mesh: Success Add Client : MAC : 14:F6:D8:D6:DB:CA

2024-08-10 16:42:57 [5] DHCPD: Recv DISCOVER from 14:F6:D8:D6:DB:CA
2024-08-10 16:42:57 [5] DHCPD: Send OFFER with ip 192.168.1.109
2024-08-10 18:09:20 [5] Mesh: Del Client : MAC : 14:F6:D8:D6:DB:CA

2024-08-10 18:33:10 [5] Mesh: Success Add Client : MAC : 9E:E6:7D:D0:F2:DB

2024-08-10 18:33:10 [5] DHCPD: Recv DISCOVER from 9E:E6:7D:D0:F2:DB
2024-08-10 18:33:10 [5] DHCPD: Send OFFER with ip 192.168.1.102
2024-08-10 18:56:26 [5] Mesh: Success Add Client : MAC : 14:F6:D8:D6:DB:CA

2024-08-10 19:13:39 [5] Mesh: Del Client : MAC : 14:F6:D8:D6:DB:CA

2024-08-10 19:28:05 [6] VoIP: can not find any account forthe incoming call
2024-08-10 20:10:10 [5] Mesh: Success Add Client : MAC : 10:F0:05:6A:AB:67

2024-08-10 20:10:11 [5] DHCPD: Recv DISCOVER from 10:F0:05:6A:AB:67
2024-08-10 20:10:11 [5] DHCPD: Send OFFER with ip 192.168.1.103
2024-08-10 20:10:15 [5] DHCPD: Send OFFER with ip 192.168.1.103
2024-08-10 20:10:23 [5] DHCPD: Send OFFER with ip 192.168.1.103
2024-08-10 20:10:25 [5] Mesh: Del Client : MAC : 10:F0:05:6A:AB:67

2024-08-10 20:10:26 [5] Mesh: Success Add Client : MAC : 10:F0:05:6A:AB:67

2024-08-10 20:10:26 [5] DHCPD: Recv INFORM from 10:F0:05:6A:AB:67
2024-08-10 20:10:27 [5] DHCPD: Send OFFER with ip 192.168.1.103
2024-08-10 20:10:30 [5] DHCPD: Send OFFER with ip 192.168.1.103
2024-08-10 20:10:39 [5] DHCPD: Send OFFER with ip 192.168.1.103
2024-08-10 20:10:42 [5] Mesh: Del Client : MAC : 10:F0:05:6A:AB:67

2024-08-10 20:10:46 [5] Mesh: Success Add Client : MAC : 10:F0:05:6A:AB:67

2024-08-10 20:26:37 [5] Mesh: Success Add Client : MAC : 14:F6:D8:D6:DB:CA

2024-08-10 21:33:37 [5] Mesh: Del Client : MAC : 38:86:F7:9E:B3:A8

2024-08-10 21:33:37 [5] Mesh: Del Client : MAC : 88:D8:2E:0A:65:04

2024-08-10 21:33:37 [5] Mesh: Del Client : MAC : 9A:12:7A:A8:BC:D9

2024-08-10 21:33:37 [5] Mesh: Del Client : MAC : 7C:66:EF:99:08:9F

2024-08-10 21:33:37 [5] Mesh: Del Client : MAC : 9E:E6:7D:D0:F2:DB

2024-08-10 21:33:37 [5] Mesh: Del Client : MAC : 10:F0:05:6A:AB:67

2024-08-10 21:33:37 [5] Mesh: Del Client : MAC : 14:F6:D8:D6:DB:CA

2024-08-10 21:33:37 [5] Mesh: Del Client : MAC : 00:17:88:B1:62:A6

2024-08-10 21:33:37 [5] Mesh: Del Client : MAC : 6C:19:8F:B6:5D:09

2024-08-10 21:33:45 [5] Mesh: Success Add Client : MAC : 14:F6:D8:D6:DB:CA

2024-08-10 21:33:45 [5] Mesh: Success Add Client : MAC : 6C:19:8F:B6:5D:09

2024-08-10 21:33:45 [5] Mesh: Success Add Client : MAC : 00:17:88:B1:62:A6

2024-08-10 21:33:45 [5] Mesh: Del Client : MAC : 14:F6:D8:D6:DB:CA

2024-08-10 21:33:45 [5] Mesh: Success Add Client : MAC : 10:F0:05:6A:AB:67

2024-08-10 21:33:45 [5] Mesh: Success Add Client : MAC : 14:F6:D8:D6:DB:CA

2024-08-10 21:33:45 [5] Mesh: Success Add Client : MAC : 88:D8:2E:0A:65:04

2024-08-10 21:33:45 [5] Mesh: Del Client : MAC : 10:F0:05:6A:AB:67

2024-08-10 21:33:45 [5] Mesh: Del Client : MAC : 14:F6:D8:D6:DB:CA

2024-08-10 21:33:45 [5] Mesh: Del Client : MAC : 88:D8:2E:0A:65:04

2024-08-10 21:33:45 [5] Mesh: Success Add Client : MAC : 14:F6:D8:D6:DB:CA

2024-08-10 21:33:45 [5] Mesh: Success Add Client : MAC : 10:F0:05:6A:AB:67

2024-08-10 21:33:45 [5] Mesh: Success Add Client : MAC : 9A:12:7A:A8:BC:D9

2024-08-10 21:33:45 [5] Mesh: Success Add Client : MAC : C2:18:66:E3:38:61

2024-08-10 21:33:46 [5] DHCPD: Recv DISCOVER from C2:18:66:E3:38:61
2024-08-10 21:33:46 [5] DHCPD: Send OFFER with ip 192.168.1.105
2024-08-10 21:33:47 [5] Mesh: Success Add Client : MAC : 88:D8:2E:0A:65:04

2024-08-10 21:33:48 [5] Mesh: Del Client : MAC : 9A:12:7A:A8:BC:D9

2024-08-10 21:33:49 [5] Mesh: Success Add Client : MAC : 9A:12:7A:A8:BC:D9

2024-08-10 21:38:23 [5] Mesh: Success Add Client : MAC : 38:86:F7:9E:B3:A8

2024-08-10 21:44:27 [5] Mesh: Del Client : MAC : 14:F6:D8:D6:DB:CA

2024-08-10 21:46:23 [5] Mesh: Success Add Client : MAC : 6A:71:1D:B0:B2:95

2024-08-10 21:46:24 [5] DHCPD: Recv DISCOVER from 6A:71:1D:B0:B2:95
2024-08-10 21:46:24 [5] DHCPD: Send OFFER with ip 192.168.1.106
2024-08-10 23:33:18 [5] Mesh: Del Client : MAC : C2:18:66:E3:38:61

2024-08-10 23:33:19 [5] Mesh: Success Add Client : MAC : 9E:E6:7D:D0:F2:DB

2024-08-10 23:33:19 [5] DHCPD: Recv DISCOVER from 9E:E6:7D:D0:F2:DB
2024-08-10 23:33:19 [5] DHCPD: Send OFFER with ip 192.168.1.102
2024-08-10 23:51:37 [5] Mesh: Success Add Client : MAC : 14:F6:D8:D6:DB:CA

2024-08-10 23:51:38 [5] DHCPD: Recv DISCOVER from 14:F6:D8:D6:DB:CA
2024-08-10 23:51:38 [5] DHCPD: Send OFFER with ip 192.168.1.109
2024-08-11 00:15:37 [5] Mesh: Del Client : MAC : 14:F6:D8:D6:DB:CA

2024-08-11 00:17:36 [5] Mesh: Success Add Client : MAC : 14:F6:D8:D6:DB:CA

 

 

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#1
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2 Reply
Re:Constant dropping out of internet with router/modem VX1800v
2024-08-12 08:28:09

  @Richardtt 

 

Hi, thanks for posting question on our community.

If the internet connection is unstable, it is suggested to follow tips in the troubleshooting guide.

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#2
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Re:Constant dropping out of internet with router/modem VX1800v
2024-08-29 05:42:06

  @Marvin_S 

I am facing the same issue, since I have upgraded to latest firmware everyday from 9AM to 6PM I am facing several disconnections with very high upstream error packets while it is ok during night.

 

I changed my cables, contact ISP to check but no issues.

Note: I have downgraded to previous firmware and testing now. If will not help I will test with my old vr400 v3 which was ok before.

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#3
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