Hi I just installed Deco X20 mesh, Deco is connected to wifi router. There are 3 devices, main is connected to router and the 2 are connected to main through switch. Internet on all devices keeps on disconnecting every now and then for few seconds. Could anyone help, what can I do to improve it?
Hi, welcome to the community.
Will any Deco turn red during the disconnection?
Can I have the model number of the network switch here?
Since the Deco is connected behind the ISP router, have you tried to set the Deco into Access Point mode:
How to set up Deco to work in Access Point mode
It is also suggested to refer to the following suggestions:
Fix unstable connection when connected to the Deco network
Wait for your reply and best regards.
Hi @David-TP
I have Arris Model NVG44880 gateway conencted to fibre.
Switch I am using is TP-Link TL-SG105
None of the decos turn red, I have 2 TVs hardwired through Decos and they work just fine, no lags or connection issues.
Every now and then, Wifi would drop for 5 to 10 seconds. I do have Parental controls enabled but the devices WiFi drops on are not in the Parental Control group.
I have not tried setting up Deco into Access Point mode, I will give it a go.
Helpful: 1
Views: 112
Replies: 2
We use cookies and browser activity to improve your experience, personalize content and ads, and analyze how our sites are used. For more details, please read our Privacy Policy.
