Deco X20 suddenly disconnecting and instable

Deco X20 suddenly disconnecting and instable

Deco X20 suddenly disconnecting and instable
Deco X20 suddenly disconnecting and instable
2024-10-03 20:00:49
Model: Deco X20  
Hardware Version: V3
Firmware Version: 1.2.1

Hi,

 

Since the last update I have had multiple issues. My setup is as such : 

 

Main deco -------------- Office - - - - - - Attic

 

------ = Ethernet

- - - - = Wifi

 

Shortly after the update (few days), the Office deco started to not allow anything to connect via Wifi. As Attic is linked to it via Wifi, it was also off. Leaving only the Main Deco as working. This was fixed by restarting them in a specific order. A full reboot from the app didn't work.

 

I also have issues where the whole network becomes unavailable, as if the whole system randomly rebooted. Few minutes later it is back on. 

 

Everytime I open the app, it says "We couldn't find Main deco", and it will take multiple reboot to get it to work. It even sometimes kicks me out as I am checking it. 

 

Overall the whole system feels weirdly buggy. It is getting very frustrating. 

 

Anyone with any tips or facing similar issues?

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Re:Deco X20 suddenly disconnecting and instable
2 weeks ago

  @MigMig 

Hi, Thank you very much for the feedback.

It is suggested to install the latest beta firmware here to see whether it helped or not:

Satellite Deco Units Work Well but Display Offline on the Deco APP

 

Wait for your reply and best regards.

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