X20 help

X20 help

X20 help
X20 help
3 weeks ago
Model: Deco X20  
Hardware Version: V4
Firmware Version: 1.5.5

Hello

 

I have 3 deco units...  X58-4G as main/base unit.  Works fine.  Connected to fibre ONT with pppoe (vlan/iptv).  Works great.  My 2 x20 units...

 

X20 (unit 1). Is ver 1.2 (V-NZ).  I understand these are isp versions with their own firmware.  My issue is it's on firmware 2.0.3.  I have tried to update via web browser and app it says it's complete but it is not... Still on 2.0.3 then alerts me in the app to update again.  Is there somewhere i can download this firmware and update it manually? I can't find this hardware version in the download centre. Outside of this it works great

 

Now the harder one, X20 (unit 2)... ver 4.0 (US) firmware 1.5.5. This was working fine on 1.5.3 i updated via the app

 

Seems to work fine as a base unit...  But as a satellite/extender it boots (solid yellow LED), flashes red. Connects (LED goes green).  Then simply restarts and repeats the cycle.  Could this be a hardware issue?  I have tried different power too (I borrowed a mates one).

 

Would like to keep the X58 as the main for the 4G fall back in case of a fibre outage.

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#1
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Re:X20 help
3 weeks ago

  @CameronWilks 

Hi, Thank you very much for the feedback.

For the Deco X20 (NZ-V) 1.20-2.0.3, do you plan to update to the 2.0.4 Build 20220216 Rel. 41671?

-The ISP-customized firmware is typically not uploaded to the official website. I think you could temporarily create a new Mesh network and set this unit as the main Deco once, then check whether it could be updated to 2.0.4 on the Deco APP.

 

For Deco X20(4.0), it doesn't have 1.5.3 and the last version before 1.5.5 is 1.2.0 Build 20231221 Rel. 56452.

- Deco X20_V1.0/1.20 has 1.5.3 and I was wondering whether you might have installed the wrong version. Maybe you could check on the product label whether you have V1.0 or V4.0 first.

 

Wait for your reply and best regards.

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