Could not reset accumulated internet usage time

Could not reset accumulated internet usage time

Could not reset accumulated internet usage time
Could not reset accumulated internet usage time
2024-10-08 00:07:14 - last edited 2024-10-10 09:05:18
Model: Deco X10  
Hardware Version: V1
Firmware Version: Ver:1.0

I now unplug the Deco device every night, but the next day, my Deco app cannot reset the accumulated internet usage time. As a result, the usage exceeds the limit, and I can no longer access the internet. What can I do to allow me to unplug the Deco device every night and have the usage time reset the next day when I plug it back in?

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Re:Could not reset accumulated internet usage time
2024-10-08 04:01:04

  @JasonJKC 

Hi, Thanks for the feedback.

If you checked the system time under Deco APP>More>System, could it correctly sync with the actual time after re-plugging the Deco?

 

Did it help to refresh the internet online time if we reboot the Deco again?

- If not, could you please refer to this link to help me submit the Deco APP log:

How to submit Deco APP log

Wait for your reply and best regard.

 

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