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GE800 Router Only Recognizing 2.5G GPON as 1000Mbps Full Duplex

GE800 Router Only Recognizing 2.5G GPON as 1000Mbps Full Duplex

GE800 Router Only Recognizing 2.5G GPON as 1000Mbps Full Duplex
GE800 Router Only Recognizing 2.5G GPON as 1000Mbps Full Duplex
2024-10-13 01:29:07 - last edited 2024-10-28 11:28:25
Tags: #Network Connectivity #2.5 Gbps #SFP+ #GE800
Model: Archer GE800  
Hardware Version: V1
Firmware Version: 1.1.4 Build 20240819 rel.63839

 

Hello TP-Link Community,

 

I'm seeking assistance with an issue l've encountered while setting up my TP-Link

GE800 router with a 2.5G GPON module.

 

 

 

Setup Overview:

  • Router: TP-Link GE800
  • GPON Module: 2.5G GPON SFP (working correctly at 2.5Gops on other devices)
  • ISP: TM Unifi with VLAN and PPPoE settings correctly configured
  • Connection Issue: The GE800 router only recognizes the GPON connection as 1000Mbps Full Duplex instead of
    2500Mbps Full Duplex.

 

Steps Taken:

  1. Tested the GPON on other devices, and it correctly runs at 2.5Gbps Full Duplex, confirming that the GPON module is functioning as expected
  2. Configured the VLAN and PPPoE
    settings on the GE800 according to my ISP's requirements (TM Unifi), and there are no connectivity issues, only the speed limitation.
  3. Checked the SFP settings and port configuration on the GE800 but couldn't find any option to manually set or change the negotiation to 2.5Gbps.

 

Request for Assistance:

To assist with troubleshooting, l'm happy to share the EEPROM bin file of the GPON module for review. Please let me know if this helps diagnose the issue or if there are any specific settings or configurations needed to enable 2.5Gbps Full Duplex.

Thank you in advance for your help!
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#1
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1 Accepted Solution
Re:GE800 Router Only Recognizing 2.5G GPON as 1000Mbps Full Duplex-Solution
2024-10-28 11:28:16 - last edited 2024-10-28 11:28:25

@CaptainKool 

 

I'm reaching out to inform you that our development team has provided beta firmware to allow you to modify the port settings, which should help resolve the speed negotiation issue you're experiencing. Please check the following thread for more details:

GPON ONU Only Negotiate at 1Gbps with Archer BE800/BE900/GE800 V1 10Gbps SFP+ Combo Port

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#11
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10 Reply
Re:GE800 Router Only Recognizing 2.5G GPON as 1000Mbps Full Duplex
2024-10-14 06:28:47

  @CaptainKool 

 

Hi, thanks for posting question here.

Please share the model of your 2.5G GPON module, then the senior support will take further confirmation~

 

 

 

 

 

 

Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode.
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#2
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Re:GE800 Router Only Recognizing 2.5G GPON as 1000Mbps Full Duplex
2024-10-14 07:01:50

  @Marvin_S hi, thanks for the reply. I would be happily to share the EEPROM.bin file. To that end, suggest your senior support to contact me. Thanks

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#3
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Re:GE800 Router Only Recognizing 2.5G GPON as 1000Mbps Full Duplex
2024-10-14 08:45:38

  @CaptainKool 

 

Hi, we need your cooperation to tell your ISP and the model of your 2.5G GPON module first. Thank you~

You may refer to this thread if you are not sure what model means.

Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode.
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#4
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Re:GE800 Router Only Recognizing 2.5G GPON as 1000Mbps Full Duplex
2024-10-14 09:17:29

  @Marvin_S 

Apprently I'm not the only one having this problem...

 

Pls refer to my attached screenshot 

 

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#5
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Re:GE800 Router Only Recognizing 2.5G GPON as 1000Mbps Full Duplex
2024-10-14 09:18:26

  @CaptainKool my ISP is TM Unifi as mentioned earlier in my post

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#6
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Re:GE800 Router Only Recognizing 2.5G GPON as 1000Mbps Full Duplex
2024-10-16 08:45:59

  @CaptainKool 

 

Hi, thanks for your update.

Sorry that I failed to find the model of your 2.5GHz GPON module, could you please check again? Usually you can find it on the label of the device itself.

Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode.
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#7
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Re:GE800 Router Only Recognizing 2.5G GPON as 1000Mbps Full Duplex
2024-10-17 10:16:44

  @Marvin_S 

here u go.
 

I tried both gpon but also can't get 2.5G

 

 

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#8
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Re:GE800 Router Only Recognizing 2.5G GPON as 1000Mbps Full Duplex
2024-10-18 03:39:41

  @CaptainKool 

 

Hi, thanks for your cooperation~

To assist you efficiently, I've forwarded your case to the TP-Link support engineers who will contact you with your registered email address later. Please pay attention to your email box for follow-up.

Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode.
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#9
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Re:GE800 Router Only Recognizing 2.5G GPON as 1000Mbps Full Duplex
2024-10-25 09:55:52

  @CaptainKool 
Nice to see that you got the XM60A.
Could you please be so kind and share the OMCI MEs 7,256 and 257?


I want to see, if it is white listed at "Deutsche Glasfaser"


THANKS!

Omada Controller Linux 5.14.26.1 TL-SG2008 v3.0 - 3.0.9 EAP653(EU) v1.0 - 1.0.14 EAP650-Outdoor(EU)v1.0 - 1.1.4 EAP610-Outdoor(EU) v1.0 - 1.2.5 EAP615-Wall(EU) v1.0 - 1.2.4
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#10
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Re:GE800 Router Only Recognizing 2.5G GPON as 1000Mbps Full Duplex-Solution
2024-10-28 11:28:16 - last edited 2024-10-28 11:28:25

@CaptainKool 

 

I'm reaching out to inform you that our development team has provided beta firmware to allow you to modify the port settings, which should help resolve the speed negotiation issue you're experiencing. Please check the following thread for more details:

GPON ONU Only Negotiate at 1Gbps with Archer BE800/BE900/GE800 V1 10Gbps SFP+ Combo Port

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
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  0  
#11
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Replies: 10

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