Tapo C500 ONVIF-PTZ issue after firmware upgrade to 1.3.1
Tapo C500 ONVIF-PTZ issue after firmware upgrade to 1.3.1
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2024-10-31 21:10:18 - last edited 2025-11-14 01:48:43
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Tapo C500 ONVIF-PTZ issue after firmware upgrade to 1.3.1
2024-10-31 21:10:18 - last edited 2025-11-14 01:48:43
Tags:
#Firmware
#ONVIF/RTSP
Hi all,
Recently, one of my three Tapo C500 cameras received an OTA update to firmware version 1.3.1.
Since then, the ONVIF PTZ functionality has stopped working on my NVR.
The other two cameras, which did not receive this update, are working fine on firmware version 1.1.4.
Could you please look into restoring this functionality, or let me know if a fix is on the way?
I look forward to your response and thank you in advance for your help!
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Re:Tapo C500 ONVIF-PTZ issue after firmware upgrade to 1.3.1
2025-01-28 21:56:34
@Solla-topee I have a Tapo C220 and I have the same problem. Onvif is working in iSpy but is not working in Frigate. The computer has ping to that camera because RTSP is working.
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2025-02-06 10:22:38
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Re:Tapo C500 ONVIF-PTZ issue after firmware upgrade to 1.3.1
2025-02-06 10:22:38
Hi,
You can refer to the instructions here for further assistance.
Best Regards
>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras
>> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios
>> What should I do if my Tapo camera triggers false detection?
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2024-10-31 21:10:18 - last edited 2025-11-14 01:48:43
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