Sky boxes Connection issues

Sky boxes Connection issues

Sky boxes Connection issues
Sky boxes Connection issues
2 weeks ago

Hi there,

 

I have a problem setting up our deco system with our Sky Tv boxes in Ireland. 
 

it is a Deco P9 system and we have set it up and connected many devices to it already.
 

The Internet itself and the mesh system with powerline is working brilliant all around the property. However when it comes to sky box connectivity, we have a problem.

 

Can get a wireless connection to the main sky Q box momentarily however after a short period of time it seems to default back to a sky router. Have tried both access point and router mode with the Deco's, but I cannot get the sky boxes to stay on the Deco Internet.

 

Is there a pathway that defaults the sky boxes to look for their original sky modem?  The reason we needed on the Deco system is because the sky modem is too far away from the sky Q and other mini boxes causing some connectivity problems in the past hence the reason for buying the decos. 
 

Any help would be appreciated in stopping the sky boxes from defaulting back to the original modem -Thanks!! 

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#1
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2 Reply
Re:Sky boxes Connection issues
2 weeks ago

  @Ross-B also follow up, it would be great to avoid ethernet as we have four mini boxes and one main Q 

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#2
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Re:Sky boxes Connection issues
a week ago

  @Ross-B 

 

Hi, thanks for posting question here.

We may need to confirm some information to understand your situation better。

1.What is your exact network topology? What is the exact model of your Decos?

2. Did you set up same SSID for your sky router and Deco network? It is suggested to set different one and connect your ksy Q box to the Deco network again for a try.

 

 

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#3
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