Deco x50-5G Intermittent Red light of death
Hi, tried to trace my previous forum / post on this support but unable to find it.
Now my modem still gives me intermittent red light of death although the CPU usage was stabilized.
The app also is not responsive sometimes.
Possible to help me out? been facing this intermittent issue for a long time.
Hi, May I know who your SIM carrier is?
How often would Deco X50-5G turn red?
Have you tried to test with a different SIM card?
Then, please set the network mode to 4G only, instead of 5G preferred.
Later, if the same issue repeated and Deco X50-5G is red again, before restarting the Deco, please help me save the following details:
1. Please save a screenshot of the Internet settings, such as
2. Save a copy of the web UI system log.
(You can send these details to support.forum@tp-link.com, and please also add the forum ID# 751762)
Wait for your reply and best regards.
Hi, May I know who your SIM carrier is?
How often would Deco X50-5G turn red?
Have you tried to test with a different SIM card?
Then, please set the network mode to 4G only, instead of 5G preferred.
Later, if the same issue repeated and Deco X50-5G is red again, before restarting the Deco, please help me save the following details:
1. Please save a screenshot of the Internet settings, such as
2. Save a copy of the web UI system log.
(You can send these details to support.forum@tp-link.com, and please also add the forum ID# 751762)
Wait for your reply and best regards.