main deco keeps re-entering set up mode

main deco keeps re-entering set up mode

main deco keeps re-entering set up mode
main deco keeps re-entering set up mode
2025-03-19 17:44:35 - last edited 3 weeks ago
Model: Deco M4  
Hardware Version: V2
Firmware Version: 1.6.5

Model : DECO E4R 

I'm losing my mind with this product , I don't know if it's my fault or if the product is the problem. Until yesterda everything was working fine but today around 4 ish the main deco lost connection to all other devos (6 excluding the main) and now everything working for a few minutes then the main deco turns it white light to the static Yellow every few minutes . I've rebooted the network , the router , I did 3 optimisations and  I moved decos that should be working but nothing is fixing this issue , someone please help me.

 

 

 

 

Side note I have a 100mb line , from the main deco it connects to my siblings room then to mine , het gets 80 megs and I fight for 5meg. Is there a fix for this ?

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Re:main deco keeps re-entering set up mode-Solution
2025-03-20 08:06:00 - last edited 3 weeks ago

  @Pixcel 

Hi, Thank you very much for the feedback.

" the main deco turns it white light to the static Yellow"

-It seems like the main is randomly rebooting itself. I wonder whether the random restart might cause the disconnection.

 

May I know how long you have had the 7*Deco E4/M4s? ---I noticed you mentioned both M4 and E4. Did you have both of them?

 

Can I have some screenshots of the current network map, such as:

If there is an ISP-provided router, It is suggested to set the main Deco in Access Point mode: How to set up Deco to work in Access Point mode

And if possible, it is also suggested to set a different Deco M4 as the main Deco: How to replace the main Deco with another Deco

 

Best regards.

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Re:main deco keeps re-entering set up mode-Solution
2025-03-20 08:06:00 - last edited 3 weeks ago

  @Pixcel 

Hi, Thank you very much for the feedback.

" the main deco turns it white light to the static Yellow"

-It seems like the main is randomly rebooting itself. I wonder whether the random restart might cause the disconnection.

 

May I know how long you have had the 7*Deco E4/M4s? ---I noticed you mentioned both M4 and E4. Did you have both of them?

 

Can I have some screenshots of the current network map, such as:

If there is an ISP-provided router, It is suggested to set the main Deco in Access Point mode: How to set up Deco to work in Access Point mode

And if possible, it is also suggested to set a different Deco M4 as the main Deco: How to replace the main Deco with another Deco

 

Best regards.

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