@tejassachan Hi there, want to know what is the model number of the device, is it a wireless router? And it seems that you want to share the Wi-Fi name and password to other clients for your friends,...

@JordanM It seems that the hardware controller has the drop out issue and on cloud website, here is my advice. 1. Check the cloud LED light on OC200, basically when the OC200 connecting to internet,...

@WesWalker hi there, if your router has been managed by the controller, when you try to log in to the router's web management page you can see this error message. First, you need to reset the router...

@EIBROG Hi there, not pretty sure you are using the controller software or not to use the VPN, there has the instruction for you to set up VPN for PPTP/ L2TP, along with the instruction on how to...

@Paul-D Not pretty sure how did you connect your device in the network, but I see that the switch is in another VLAN with subnet 192.168.1.1, the OC200 and two EAP are in VLAN10 with subnet...

@obadvw Devices other than VLAN 1 cannot obtain an IP address through DHCP and cannot access the network when using Controller to manage the router, if you want to achieve that, you need to have...