Hi @Napsterbater, To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is...

Hi @Andres123, On the local controller which the PC is running, click on the Omada icon, and you may open the controller.

Hi @PumaPants， Please try this solution here for EAP683 LR.

Hello @DiskoTechz， Thanks for your input here. Just upgrade them in the order you've listed them now and they'll be fine.

Hi @Proxxy, If your EAP is NOT purchased from the PH market, please DO NOT upgrade to another country's firmware. Otherwise, you won't be able to choose your region and select the frequency...

Hi @Ric04jan72, Thanks for reporting this issue to TP-Link community! First, you probably know that a "device was disconnected" log means that the device has lost connection with the Omada controller...