Hi @DaveGl Tapo APP and VIGI belong to independent systems, so they cannot work together. If you want to use the VIGI poe camera, you can try to use it in standalone mode via its WEB UI, but this...

Hi @tb1177 Since you have saved the old configuration and the emergency mode did not work for you to make the ER7212PC work again. You may try to perform a hard reset and if the issue still persists,...

Hi @tb1177 May I know which old firmware you tried to upgrade from? How did you update the firmware of ER7212PC? Was there any power interruption or page exit during the firmware update?

Hi @xmanhattan Thanks for posting in our business forum. If you still need to use the PC client, you may refer to this guide: How to Discover and Add Devices in VIGI PC Client If you have question...

Hi @Kurisu-san Thanks for your valuable feedback. You may try to change the cables between this camera and the switch and poe150S. If the issue still persists, please try to connect this camera to...

Hi @iThMe If the OpenVPN did not work, you may try to provide us with the configuration screenshots on your ER7212PC for reference.