Hi @xmanhattan We would like to follow this up via ticket ID TKID260333992, please check your inbox later and feel free to reply our email or requested information.

Hi @Vyktrii Since your VIGI C540V is a dual-lens and pan&tilt camera, so it cannot apply the AI detection. The other two models can support this feature, so you may try to disconnect the C540V and...

Hi @Star777 Is it possible that you can provide us with the packet loss screenshot? Would the switch come back to normal after a reboot or just the way it is unless you use the medie converter...

Hi @Julian2111 Please feel free to test with the WAN side MTU, and we look forward for your reply.

Hi @Brauel-Brackel Glad to know you have resolved the connection issue with your EAP653 and Shelly devices. If you want to setup SSID vlan for your APs, you may refer to the user guide for more...

Hi @Emerson_EMS We have sent you an email via ticket ID TKID260333824, so please check your inbox and see if you have received our information.