Forums/
Tapo Smart Hub
a week ago
@Wayne-TP thanks for replying quickly, Unfortunately, I don't have a guest network, and even if I try with a hotspot I might never see the problem. The issue is random; it works for days and then,...
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Forums/
Tapo Smart Hub
a week ago
@Wayne-TP After more than a month of testing, I'm still struggling with the same problem, it seems clear to me that it's not a DNS issue. I've resetted, reconfigured, and changed the DNS, all for...
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Forums/
Tapo Smart Hub
2025-10-20 12:26:07
@Wayne-TP Okay, I'll try to update dns on the router and do some tests. But when the status LED blinking green slowly the device appears offline in the app, why? I'm curious, why does it have to be...
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Forums/
Tapo Smart Hub
2025-09-30 08:00:23
@Wayne-TP The hub is about 1 meter from the Wi-Fi router and the signal is quite good. Now it's powered off because it keeps going offline and also blocks the cameras.
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Forums/
Tapo Smart Hub
2025-09-28 10:43:00
@Wayne-TP The device randomly goes offline every day and is no longer reachable. The only way to restore the connection is to restart the router. The H500 is connected to Wi-Fi and I can't use...
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