@Bogu I keep receiving false alerts from the C560WS, and I would like to request a refund. However, TP-Link has refused, asking me to contact the retailer I purchased it from. Unfortunately, in my...

@Solla-topee Hi, I’ve reinstalled the C560WS and updated it with the third firmware release, but the false alert issue still persists, which is very frustrating. To be honest, please don’t attribute...

@Solla-topee Yes, When the download error appearing, the only way is reboot the cam which is nonsense for additional work for download a clip.

@Solla-topee I want to emphasize that these issues persist even after applying the latest firmware update and following your team’s troubleshooting steps. The problem is not due to configuration on...

@SugarBaby Hi! LV3 Tester, I can’t expect too much from them now—I just hope the new camera works steadily, without any more false alerts, like flagging a pigeon in front of my house. I’ve already...

@SugarBaby Try this link: https://drive.google.com/file/d/1xe8FRuSju7hm_vY2HCmyG2vSMgc8KZw_/view?usp=drive_link