@Solla-topee 

Hi,

I’ve reinstalled the C560WS and updated it with the third firmware release, but the false alert issue still persists, which is very frustrating.

To be honest, please don’t attribute this problem to environmental factors. As shown in the attached video, the recording was taken in daylight with a clear, unobstructed environment—yet the camera still misidentified a bird as a person.

What’s confusing is that the C520WS works correctly under the exact same conditions, while the new C560WS does not. I understand that the technical team has been working hard to address this through firmware updates, but the performance is still far from acceptable.

At this point, I believe TP-Link should seriously consider recalling the C560WS. It’s misleading to market this product as a reliable security camera when it clearly has such a critical flaw.

https://drive.google.com/file/d/1HCt3AcTcQLlhEYsCQi1QV8Z0oUuyfpU9/view?usp=drive_link

https://drive.google.com/file/d/1d_SmclrLYZ5UZQzwcN2uUYYoKYVfqn7C/view?usp=drive_link