@MKO90 I think it has to do with the third-party extension cable(at least in my exp) for this model, try just using the original power adapter that came with the unit and see if it has the same issue.

@Solla-topee All good, thank you, perhaps a firmware update in the future may fix the issue, but for now I'm settled on returning the device. As compared to my c520ws, this one is problematic given...

@Solla-topee yes, tried that, and when it's in night mode, issue happens again sigh

@Solla-topee experiencing the exact same issue. Viewing live feed is ok though. Generally speaking, cam is ok during the day, but defective at night

did you happen to find a fix for this? having the same exact issue. Updated firmware, updated tapo app, confirmed proper ethernet connection, and multiple factory reset yet issue persists, sigh I'm...

@Patrikntdt ohh thanks for the quick reply! Appreciate it. I'm actually about to return mine as well haha your reply put the nail in the coffin. I'm tired of resetting, trying different cables,...