@z0d1ac I ended up being able to test again with your exact firmware version (albeit for US region), and unfortunately was unable to reproduce your issue. That being said, I passed your network's...

@BusyMind Looks like this device's firmware is specifically for Canada, you'll find the most recent firmware version for this region here: EAP245 | AC1750 Wireless MU-MIMO Gigabit Ceiling Mount...

@Alex_Mahone Thanks for the feedback! I went ahead and submitted it up the chain; printed it myself to verify as well. I agree that a "template" feature would be very helpful; please keep an eye on...

@z0d1ac I tested on an ER7206 with software controller v6.0.0.25 and settings including special characters in the username had no issues. What Gateway are you using? Can you provide the firmware of...

@z0d1ac Would you be able to share your Client to Site settings (minimizing any sensitive information like public IP addresses) so we can try to replicate the issue?

@_be_