@Hilbert-TP 1. Yes, it is responsive in the app. 2. It's currently connected to my hub(H500) and has good signal strength (-51RSSI) 3. Again, it's currently connected via my HUB(H500) and my router's...

Hello. I have an issue with my C560WS being inconsistent in triggering an automation, just like what the title said. I set an automation which triggers a "ring" sound on both my hubs (H200 and H500)...

Same issue with yours and they contacted me already. They blamed either the app having an issue or a hardware defect since they can't reproduce the issue on their end. They event sent me a trial app...

@summer_user I've been having the same issue with my C560WS as well. All was working well before the recent update then I've been having the same issue after the update. I've been emailing support...

@Solla-topee 1. I double checked before posting here and it's the latest version from the playstore. 2. I actually used my mother's phone (also updated to the recent version in the playstore) to...

After seeing the update changelog regarding the camera when viewing the app, I updated it to the latest version. My previous recurring issues like false detections of my animals were also fixed in...