Forums/
Tapo Smart Camera
2 weeks ago
Tapo C560WS inconsistent in triggering an automation
Hello. I have an issue with my C560WS being inconsistent in triggering an automation, just like what the title said. I set an automation which triggers a "ring" sound on both my hubs (H200 and H500) w
Forums/
Tapo Smart Camera
2026-02-26 19:05:24
Tapo c560w after latest update to firmware V1.6_1.1.8 record cracking noise
After the latest update, the c560w videos sound show some electronic crackling noise, which did not occur before the firmware update. Rebooting the camera and changing the microphone setting do not he
Forums/
Tapo Smart Camera
2026-02-25 15:27:59
C560WS has a terrible and screeching audio after the most recent update when viewed from the app
After seeing the update changelog regarding the camera when viewing the app, I updated it to the latest version. My previous recurring issues like false detections of my animals were also fixed in thi
Forums/
Tapo Smart Camera
2026-01-17 16:19:51
C560WS keeps detecting chickens(and cat) as persons even after more than a week of event correction.
Hello, it's me again and my issue with my camera and chickens. I had this problem before with this camera and you issued a custom firmware which solved my issue, i.e. chickens aren't recognized as peo
Forums/
Tapo Smart Camera
2026-01-06 12:10:23
C560WS facial recognition doesn't recognize faces whether by using the camera feature or the H500.
My C560WS doesn't recognize faces like it did before. It started around when a custom firmware was released for my cam regarding my issue with chickens and cats being detected as person. My 3 C530WS c
Forums/
Feature Requests
2025-12-17 09:31:02
Automatic Video Deletion on H500 after a few days or weeks
I know this was requested on H200 already but is it possible to have setting on H500 to automatically delete videos after a few days? (Example: Delete videos after it is 5 days old) It helps on keepin
