After the latest update, the c560w videos sound show some electronic crackling noise, which did not occur before the firmware update. Rebooting the camera and changing the microphone setting do not help. Really annoying: this next problem with this model.
Hi,
For the reported case, please refer to the following instructions to ensure that the camera's hardware, configuration, and placement environment have no problems.
Troubleshooting for better audio quality of my Tapo camera
If the same phenomenon persists, please go to the camera's live view page to manually record a video that shows the reported phenomenon, download it to your phone, and send it to us for further analysis.
You can upload the video to your cloud server (such as Google Drive) or YouTube, generate a download link, and send it to me (@Solla-topee) via a private message.
Best Regards
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