Hello @Solla-topee I mailed the logs for both cameras along with their MAC address to the support team replying to the email I received, thanks

@Solla-topee > 1. The -67 (RSSI) means the Wi-Fi signal is weak. Please move this camera closer to the router and check if it works properly. I have a C410 camera that has a weaker signal (-75 RSSI)...

Hello @Solla-topee , > Please confirm the following information if the same phenomenon persists. > 1. Please go to the camera's Device Settings > Device Info page, tap the Wi-Fi icon, and check the...

I want to specify also that I have other Tapo cameras C410 e C220 that work correctly even though they're physically more far from the WiFi router compared to the C610 cameras

Hello, I recently bought 2 Tapo cam C610 Kit, both of them appears as offline in the Tapo Android app randomly and for several hours. They re-appear as online randomly and independently each other....