Tapo-007LV1Offline
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Forums/ Tapo Smart Camera
4 hours ago
Re:Tapo battery camera C610 Kit goes offline into Tapo App but is connected to WiFi
@ReedSmith I just received another update Version:1.2.2 Build 251203 Rel.59153n This one came along with change log so I think it's a public release. Otherwise I think you have to raise a ticket as I...
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Forums/ Tapo Smart Camera
Tuesday
Re:Tapo battery camera C610 Kit goes offline into Tapo App but is connected to WiFi
@Tapo-007 Tapo support was able to solve the issues after some troubleshooting, I had prompt responses and received several updates to assess the fix and its stability. Eventually, the root problem...
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Forums/ Tapo Smart Camera
Tuesday
Re:External cam Tapo C610 become Offline over internet
@Gilleskoga I had the same issues, it turned out there is a problem with the software: you need to update the firmware to receive the fix. If the update is not present, contact the support to get it...
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Forums/ Tapo Smart Camera
3 weeks ago
Re:Tapo battery camera C610 Kit goes offline into Tapo App but is connected to WiFi
HI @Cassian I think they pushed the updated firmware directly to my account/cameras (I provided them with the MAC Address) I think maybe you can write to support.forum@tp-link.com and ask the have...
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Forums/ Tapo Smart Camera
3 weeks ago
Re:Tapo battery camera C610 Kit goes offline into Tapo App but is connected to WiFi
Hello @Cassian I'm in touch with the support team, they pushed updated firmwares to debug the problem. They found out the problem happens when the camera lose connection with the remote server, hence...
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Forums/ Tapo Smart Camera
2025-10-31 08:25:33
Re:Tapo battery camera C610 Kit goes offline into Tapo App but is connected to WiFi
Hello @Solla-topee I mailed the logs for both cameras along with their MAC address to the support team replying to the email I received, thanks
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