@Joanne_1967 The hardware version can be found in a few places: 1. The product packaging (typically near the bar code) 2. The label on the bottom of the camera 3. The Tapo app: Select the camera, tap...

@Drew54 Thanks for the update―glad to hear it's working as intended for your needs!

Hey Community, We have received user feedback that when using official Firmware 1.2.10, or pre-release firmware 1.3.0 on Deco BE63 V2, Deco BE65 V2, and Deco BE11000 V2, NAT Loopback anomalies, such...

@TheHypnooToad Sorry to hear your robot vacuum is being a bit mischievous. I once had a similar experience with my RV30, but found out it was due to the initial mapping―I didn't allow it to map as...

Hi @Delpan85 Welcome to the community. Thanks for detailing all the steps you've taken so far. That helps a lot! Including your PC, what device(s) are you using to test the Wi-Fi speed (e.g., a...

@PawelO Which Ethernet cabling category are you using throughout the network, and when connecting to the nodes? For example, Cat5e, Cat6? Have you tried switching Ethernet ports and/or rebooting the...