@Ans-Ras Hi, Welcome to the community. Please try to power restart the whole Deco mesh system once. If the LED is still solid red, please refer to Unable to connect to the Internet Thank you very...

@ALTP Hi, I noticed you mentioned Deco X10 was connected behind the Signel ONT router. Maybe you could try "Dynamic IP" only without VLAN IDs to see whether it helped. Wait for your reply and best...

@Francesco82 Hi, Thank you very much for your feedback. It is suggested to install the beta firmware here on Deco X50 to see whether it helped with the current issue: Optimize The Overall App...

@TomBabylon Hi, welcome to the community. Have you tried to switch the power adapters of the two Deco X10s(maybe also plug into a different power socket), and hold the reset pinhole again to see...

@Sharmad Hi, welcome to the community. The community/en site serves numerous regions and I'm afraid there isn't any local warranty service provided. I wish you could follow the warranty policy to...

@turtleman27 Hi, if you want to connect more than one Deco BE95s directly to the ISP modem, the "ISP modem" should be a modem-router combo, and then Deco needs to be set into Access Point mode. For...