@MasoomAkhtar Hi, have you checked whether the JIO SIM uses 5G SA or NSA? The "5G only' mode on Archer NX200 only supports 5G SA SIM service. If JIO SIM uses 5G NSA or both 5G SA/NSA per location, it...

@Qoqoqooqo Hi, could you please also help me submit the Deco App log: How to submit Deco APP log Please also try to attach a screenshot of the following error message on the Deco App.(or a short...

@shsmonteiro Hi, welcome to the community. The latest firmware for Deco X10 is Deco X10(EU)_V1_1.3.0 Build 20250725 It is suggested to update to the latest firmware first. By the way, what are the...

@Chouille Hi, thank you very much for the feedback. I'm afraid there hasn't been a plan to support VLANs in the Access Point on Deco. If you plan to achieve Multi-SSIDs via VLANs, the Omada EAP Mesh...

@Griffster Hi, welcome to the community. Can I have the model number of the Optus 5G modem? Have you seen Deco turn red during the disconnection? You can find the system log on the web admin UI if...

@LuukJ Hi, may I know how long you have had the Deco XE75_V1-1.4.3? It is more likely a hardware issue, and you can contact the local support for warranty service:...