@araposo8 Hi, did you use the original power adapter for the Deco BE65 Pro? Can I have the current firmware version of the BE65 Pro? Was the laptop connected via an Ethernet cable to the "solid...

@allesclar Hi, welcome to the community. I didn't find any support ticket under the current email ID. Did you submit the ticket via another email, or can I have the ticket ID? Is the network topology...

@Bugs22 Hi, A new Deco App 3.9.92 will be released very soon, which might help. As for the real-time speed rate on the Deco APP, it is suggested to refer to this post: How to Understand Speed Rates...

@MNLisa Hi, thanks for the update. A factory reset would help. But I don't think you would like to reset the whole Mesh network. Could you please refer to this link to submit the Deco App: How to...

@Nearl275 Hi, did you constantly run into the following issue: "Whenever I turn my phone's screen on, seems like the internet was diconected and it takes a few seconds for all "in the cloud" apps to...

@imunoz7 Hi, I think you might need to set Deco again after the factory reset: https://www.tp-link.com/en/support/download/deco-s4/#video Thank you very much. Best regards.